Change Management Learning Center

"Great information! Very helpful! Thanks for providing this opportunity for learning!"

Prosci open enrollment Change Management Webinars are FREE and last 1 hour, with an additional 30 minutes of question and answer. These webinars are an exciting forum to learn from change management experts, share your own experiences and discuss cutting edge change management issues with peers. The webinars are a great first step toward effectively managing change.

Each session lasts 1 hour with an additional 30 minutes dedicated to question and answer following the session. Email a Prosci webinar analyst or call 970-203-9332 with questions. All times are expressed in the Eastern Time Zone of the United States (New York time).

The Winter 2010 Webinar series will begin the first week of February. Sign up for a winter 2010 webinar now. There are three new additions to the webinar series:

Feb 3: Cost-benefit analysis for change management, based on the popular tutorial released in 2009
Feb 10: Best Practices Audit, based on a special release on the 2009 benchmarking report
March 10: Change management myths, based on the popular tutorial released in 2009

Several webinars are designed specifically so you can evaluate current project performance - including the Best Practices Audit, the Prosci PCT Model and ROI and change management measurement. The final two webinars are favorites on the topic of "who does change management" - the Change Management Job Description (March 24) and the Roles in change management (March 31). Sign up for a winter 2010 webinar now

In 2010, Prosci will be using a new platform for delivering webinars. This platform offers new advantages to you as an attendee including:

Option to listen to webinars over your computer speakers, instead of having to dial in
Local dial-in numbers for numerous countries - not just a U.S. number for connecting on the phone
Ask questions during the webinar and get immediate answers from an analyst with a chat function
More interactivity including real-time polls to see what others think

Download the Prosci Webinar User Guide for instructions on the new webinar platform.

* This year, Prosci's Australian Primary Affiliate - Being Human - is offering Prosci's change management webinars for the Australian-Asia Pacific time zones. Learn more about Being Human and its upcoming webinar schedule at: http://www.beinghuman.com.au/webinar.asp

"The takeways are great! The information was presented clearly and based on sound research.
I was very impressed and look forward to additional webinars."

Current series
Feb 3 - NEW - Cost-benefit analysis for change management Definition Cost components Benefit perspectives Three "people side" ROI factors Cost avoidance Risk mitigation Benefits realization insurance Probability of meeting objectives	Feb 10 - Best practices audit - how do you score? Top 5 contributors to success What do they mean to your projects? How well are you performing?
Feb 17 - Prosci PCT (Project Change Triangle) A model that describes the three key components of successful projects: Leadership, Project management and Change management Includes project assessment	March 3 - ROI and change management measurement Cornerstone Project ROI stage setting ROI of CM Model Measurement Model Three ROI of CM perspectives
March 10 - NEW - Change management myths Coming soon	March 17 - Enterprise Change Management (ECM) Building the organizational competency to manage change What is ECM? Why ECM? ECM dimensions: who, when and how
March 24 - Change Mgmt Job Description What is the role of the change management specialist or consultant in the organization? The Change Management Office	March 31 - Roles in change management Examine the different actors in successful change Includes: project leaders, project teams, project support functions (HR, OD, communication, training), executives, upper management, front-line managers and supervisors
Complete session descriptions
Prosci Change Mgmt Methodology Methodology foundation Individual change management Organizational change management Putting the pieces together	Integrating change mgmt and project mgmt Foundation: Project mgmt and Change mgmt Integrating Resources: Who does the work Integrating Tasks: Sequencing the work A warning on integration
ROI and change management measurement Cornerstone Project ROI stage setting ROI of CM Model Measurement Model Three ROI of CM perspectives	Overview of Prosci training offerings Prosci background Training offerings: Certification; Sponsor program; Manager program; Employee program; Advanced change management; Train-the-trainer Intended audience, objectives, structure and materials Conclusion
Roles in change management Examine the different actors in successful change Includes: project leaders, project teams, project support functions (HR, OD, communication, training), executives, upper management, front-line managers and supervisors	What makes a great change sponsor Why sponsors are important Sponsor roles Sponsor mistakes Using ADKAR with sponsors
Change mgmt process for managers/supervisors Why managers are critical during change Context for the manager engagement Prosci process for managers and supervisors Benchmarking results	Change Mgmt Job Description What is the role of the change management specialist or consultant in the organization? The Change Management Office
Connecting change mgmt to business results P-P-P-P exercise States of change Correlation data Measurement	Selling change management into the organization Making the case for applying change management Targeting the different audiences in the organization Creating unique, customized and compelling value propositions
Return to webinar schedule
Highlights from 2009 benchmarking study Study foundation Key findings What they mean to you	Holding a Best Practices Roundtable What is a Best Practices Roundtable? Who should hold a Best Practices Roundtable? What does Prosci provide? Outline of Discussion Guide Overview of report How do you get started?
Top trends in change management Study foundation Top ten trends What they mean to you	Learn more about the 2009 edition of Best Practices in Change Management
Defining change mgmt, project mgmt and "the change" Understand how change mgmt and project mgmt are two distinct tools used to support change implementation See how the two are separate but integrated How to help others see the difference	Seven principles of change management Prosci's seven foundational principles How to apply them How they can make you a better manager even if you are not part of a formal change management program
Prosci PCT (Project Change Triangle) A model that describes the three key components of successful projects: Leadership, Project management and Change management Includes project assessment	Best practices audit - how do you score? Top 5 contributors to success What do they mean to your projects? How well are you performing?
Applying ADKAR - A model for change Individual change management model and how it is applied Change management planning Change management roles Diagnosing gaps Developing corrective actions	Change as a process The three states of change - current state, future state and transition How individuals and organizations experience change Steps to improve the outcome of the transition and future state
Managing resistance Understanding organizational and personal contexts for resistance Flight/risk model Proactive resistance management Reactive resistance management	Positioning to Succeed A checklist of 'must do' activities for managing change A look at how managing change impacts project ROI Suggestions for using the checklist on current and upcoming projects
Return to webinar schedule
Change saturation Saturation foundation What it is? Why it happens? What are the impacts? Prosci Change Saturation Model Managing saturation	Change Portfolio Management Need for portfolio management Conceptual build Prosci Change Portfolio Management Process Change Portfolio Toolkit
Elevator speeches - Advanced How do you get people to understand change management How do you appeal to what they care about Share your own elevator speech!	PCT Application Taking the PCT assessment to the next level From a group Over time Across the organization
Enterprise Change Management (ECM) Building the organizational competency to manage change What is ECM? Why ECM? ECM dimensions: who, when and how	Positioning to Succeed A checklist of 'must do' activities for managing change A look at how managing change impacts project ROI Suggestions for using the checklist on current and upcoming projects
Return to webinar schedule
Change management planning for 2008 Framework for evaluating organizational readiness to manage upcoming changes Evaluate: Change management needs, Project positioning, Change management readiness	ROI of change management The three human factors that constrain a project's ROI Speed of adoption Ultimate utilization Proficiency Graphs to illustrate the impact of poorly managed change
Top 10 best practice insights Highlights from our latest benchmarking study with 411 participants from across the globe What is working and what is not working What teams would do differently on their next project Special findings from the most recent study	2007 Best Practices study insights Study background Participant profiles Key insights and what they mean

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