Change Management Learning Center - Tutorials and articles for consultants and team members

The tutorials below are designed to help you get up to speed on change management. These specially selected tutorials give a solid foundation and background in change management principles, concepts and processes.

In-depth change management tutorials:

The tutorials below provide more in-depth discussions into particular change management issues.

Building organizational change management competency - Enterprise Change Management

Below is a list of the change management tutorials released by Prosci over the last several years. Email a Prosci analyst or call 970-203-9332 for more information on any of the tutorials below.

Release date:	Title of article
May 14, 2013	Individual Level - Why change management is more than just communications
May 7, 2013	Prosci Methodology - Integrating Individual and Project Level
April 30, 2013	Project Level - How to answer: What is change management?
April 23, 2013	Levels of Change Management - Module 1: Enterprise Level
April 11, 2013	Did you know... Interesting Facts, Question Preview, Prosci's Research Foundation
March 26, 2013	Change vs. Change Management: What is the difference and why does it matter?
March 5, 2013	Why a Business Case for Change Management
February 26, 2013	Which of the five levers of change management are practitioners using?
February 12, 2013	Challenges you may encounter in building A, D, K, A and R
February 5, 2013	Applying BLUF to Change Management: Delivering Results and Outcomes
January 15, 2013	Guidance for launching Enterprise Change Management in 2013
January 7, 2013	ADKAR: Core to the People Side of Change
December 13, 2012	Top 12 of 2012 - best tutorials of the year
December 6, 2012	Needs and tips for integrating change management and project management
November 29, 2012	Making the most of "good" resistance
November 15, 2012	Surprised by resistance to a desirable change
November 8, 2012	Gain the upper hand on resistance
November 1, 2012	Giving managers a framework for leading the people side of change
October 25, 2012	Benefit realization, results and outcomes - Begin with the end in mind
October 16, 2012	Building a collaborative working relationship with the project team
October 11, 2012	Becoming great at change � what your organization can do
October 2, 2012	Dimensions of integration for change management and project management
September 25, 2012	Unified value proposition: Integrating change management and project management
September 13, 2012	Value proposition for change management deployment
August 21, 2012	Top contributors to success: Module 6 - Middle management
August 9, 2012	Top contributors to success: Module 5 - Employee engagement
August 2, 2012	Top contributors to success: Module 4 - Resources
July 26, 2012	Vodcast: Understanding Prosci's 2012 edition of Best Practices in Change Management
July 24, 2012	Top contributors to success: Module 3 - Approach
July 17, 2012	Top contributors to success: Module 2 - Communications
July 12, 2012	Top contributors to success: Module 1 - Sponsorship
June 21, 2012	Change management job roles and titles
June 7, 2012	Prosci Change Management Maturity Model Audit
May 24, 2012	The Foundational Tenets for Change Management
May 17, 2012	Latest data and key considerations for the CMO (Change Management Office)
May 10, 2012	Adding intent and structure with Project ECM
May 3, 2012	Institutionalizing change management
April 26, 2012	Social media in change management from the 2012 benchmarking report
April 17, 2012	Top trends in change management from the 2012 benchmarking report
April 12, 2012	Top obstacles to success from the 2012 benchmarking report
March 29, 2012	Top contributors to success from the 2012 benchmarking report
March 13, 2012	Anchoring "what is change management" to what your audience cares about
March 8, 2012	The Prosci� ADKAR� Model and Employee Behaviors: Learning what to look for during change
February 23, 2012	How to achieve business results through individual change: The five levers of change management
February 14, 2012	Data on integrating change management and project management
January 31, 2012	The common denominator in change
January 17, 2012	Fill-in-the-blank case for change management
December 14, 2011	Best 11 tutorials of 2011
December 1, 2011	The cost of "RE"
November 22, 2011	Data on performance using the Prosci PCT Model
November 15, 2011	Integrating change management and project management
October 25, 2011	Integrated individual-organizational approach: Prosci Change Management Methodology
October 11, 2011	Cost-benefit analysis for change management
September 20, 2011	Data on the use of the five levers of change management
September 8, 2011	The five levers of change management in Prosci's 3-Phase Change Management
August 24, 2011	Process Simple exercises for introducing change management
August 4, 2011	Change vs. Change Management
July 20, 2011	Establishing a Change Management Office
July 7, 2011	Working through others: enabler of success
June 21, 2011	Creating a successful collaborative relationship with project teams
June 9, 2011	Managers and supervisors: neglected allies
May 19, 2011	The face and voice of change
April 21, 2011	Roles in change management
March 29, 2011	Costs and risks of poorly managing change
March 17, 2011	ROI of change management
March 8, 2011	Correlating success and change management effectiveness
March 2, 2011	The individual is the unit of change
February 15, 2011	The case for change management overview: results and outcomes
January 20, 2011	Principle 7 - Change is a process
January 11, 2011	Principle 6 - The right answer is not enough
January 6, 2011	Upcoming offerings in 2011
December 16, 2010	Best tutorials of 2010
December 2, 2010	It takes more than just building the ship
November 10, 2010	Frequently Asked Questions about methodology
October 28, 2010	Avoid change management deployment pitfalls
October 7, 2010	Change management requires change management
September 22, 2010	LOE Index: An individual change measurement instrument
September 16, 2010	Principle 5 - Incremental vs radical change: scaling your efforts
September 9, 2010	Advanced Change Management
September 2, 2010	Principle 4 - Value systems: change management and culture
August 24, 2010	Deciding to deploy change management throughout your organization
July 29, 2010	Principle 3 - Authority for change
July 21, 2010	Principle 2 - Understanding resistance
July 15, 2010	Prosci's Train-the-Trainer overview
July 1, 2010	Five Bs of Executive Buy-in
June 24, 2010	Principle 1 - the disconnect between senders and receivers
June 17, 2010	The psychology of change: understanding the guiding principles of effective change management
June 10, 2010	Effectively positioning change management
May 27, 2010	Participant profiles for the 2009 benchmarking study
May 20, 2010	Using the PCT Model to improve performance
April 22, 2010	Relationships between Prosci PCT Model corners
April 6, 2010	The Prosci PCT Assessment
April 1, 2010	The Prosci PCT Model
March 24, 2010	Communications: with and without change management
March 18, 2010	Establishing the scope of change management
March 10, 2010	Examining the definition of change management
February 17, 2010	ADKAR: 6 applications
February 9, 2010	ADKAR: Knowledge, Ability and Reinforcement making the change
February 4, 2010	ADKAR: Awareness and Desire - the first two steps to success
January 28, 2010	ADKAR - why it "clicks"
January 12, 2010	What, Why and How of change management
December 15, 2009	Best tutorials of 2009
December 2, 2009	Interview with Director of R&D
November 17, 2009	Top trends in change management
November 11, 2009	What is new in the 2009 report?
October 27, 2009	Top contributors to success from the 2009 study
October 22, 2009	Best Practices Audit
September 29, 2009	Addressing change management myths
September 23, 2009	Defining change management
September 16, 2009	ADKAR foundation - the individual as the unit of change
September 10, 2009	Five tips: Recap and summary
August 27, 2009	Five tips for: Addressing change saturation
August 20, 2009	Five tips for: Building organizational change management competency
August 6, 2009	Five tips for: Developing managers and supervisors as change coaches
July 15, 2009	Five tips for: Better communications
July 8, 2009	Five tips for: Managing resistance
June 30, 2009	Five tips for: Succeeding in change management
June 24, 2009	Emergence of change management
June 4, 2009	Case study: impact of effective change management
May 20, 2009	Cost-benefit analysis for change management
May 13, 2009	Data on impact of effective change management
April 29, 2009	Change Management Job Description: Reader feedback
April 16, 2009	Prosci Global Conference: A memoir
April 1, 2009	Managers and supervisors: importance and role
March 26, 2009	Executives and senior leaders: importance and role
March 12, 2009	5 change management roles
March 4, 2009	Change Management Job Description
February 26, 2009	The CMO and structural change
February 12, 2009	Managing the change of improvement systems
January 29, 2009	Change Portfolio Management
January 6, 2009	State of the Union for Change Management
December 17, 2008	Neutralizing threat #6 - too much change
December 11, 2008	Neutralizing threat #4 - no plan for the people side
November 12, 2008	Neutralizing threat #3 - the manager's challenge
October 29, 2008	Neutralizing threat #2 - resistance to change
October 23, 2008	Neutralizing threat #1 - the missing sponsor
October 15, 2008	Neutralizing change threats in the new year
September 4, 2008	Useful references for making the case for change management
August 26, 2008	Defining Enterprise Change Management
August 13, 2008	Biggest contributors to project success
August 6, 2008	Case study: Building Change Management Competency at Ashland Inc.
July 30, 2008	Change hazards - biggest obstacles to successful change
July 8, 2008	Change management roles
July 3, 2008	My change management certification experience
June 17, 2008	Diagnosing project health: PCT Analyzer outputs
June 10, 2008	Project performance diagnostics with the Prosci PCT Model: Collecting data from a group and over time
June 4, 2008	How do you identify project risk
May 28, 2008	Introducing Prosci's new Change Management Guide for Managers
May 22, 2008	From obstacles to advocates: Six key research findings for enabling managers to become great change leaders
April 22, 2008	Case study: Using ADKAR and the PCT to Strengthen Lean Six Sigma Success
April 9, 2008	Treating change management deployment as a project
April 2, 2008	The future direction of change management
March 13, 2008	Prosci's Change Management Maturity Model
February 26, 2008	The challenges of deploying change management
February 14, 2008	Role of Internal Consultants in managing change
January 24, 2008	2008 Kickoff - Developing a solid strategy
January 17, 2008	2008 Kickoff - Positioning the project for success
January 10, 2008	2008 Kickoff - Applying best practices
December 19, 2007	Best of 2007
December 12, 2007	Change management methodology overview
December 5, 2007	Special best practices tutorial series: Change saturation
November 20, 2007	Special best practices tutorial series: Participant profiles
November 14, 2007	Special best practices tutorial series: Resistance to change
October 25, 2007	Special best practices tutorial series: Communication best practices
October 18, 2007	Special best practices tutorial series: Four critical #1 findings
September 26, 2007	Excerpts from the book: Change Management: the people side of change
September 12, 2007	Connecting change management to business results
August 30, 2007	What, Why and How of Enterprise Change Management
July 26, 2007	Chapter 1 - ADKAR: Overview
July 19, 2007	Origins of ADKAR: Preface to the ADKAR book
June 21, 2007	Two advanced applications of the Prosci PCT Tool
June 7, 2007	Data: Impact of effective change management on project success
May 17, 2007	3 ways to use the Prosci PCT Tool to improve project performance
May 3, 2007	Why you need an individual change model
April 11, 2007	30 second change management elevator speeches
March 20, 2007	Five change management levers
March 8, 2007	Frequently Asked Questions
March 2, 2007	Top 5 reasons to build change management competency
January 30, 2007	Defining change management
January 17, 2007	The Essence of ADKAR
December 19, 2006	Best tutorials of 2006
November 30, 2006	Start with a solid change management strategy
November 15, 2006	Why change management?
November 9, 2006	ROI of change management
October 28, 2006	Prosci Change Management Checklist
October 12, 2006	Vision of a change competent organization
October 3, 2006	Resistance checklist
September 27, 2006	Sponsorship checklist
September 19, 2006	Communication checklist
September 13, 2006	Integrating project management and change management
August 30, 2006	Managing change: one person at a time
August 15, 2006	Executive role in creating successful change
July 27, 2006	Assess your projects with the Prosci Change Triangle
July 19, 2006	3 components of successful projects
July 13, 2006	Introducing the Prosci Change Triangle
July 6, 2006	Putting the change management 'gears' into motion
June 22, 2006	Who is responsible for managing change?
June 8, 2006	3 critical roles for managers
May 23, 2006	Change management quick reference glossary
May 9, 2006	Six reasons for adopting a common change management approach
April 26, 2006	Advanced change management tutorial series - ECM
April 19, 2006	Don't use project management in place of change management
April 5, 2006	10-minute executive primer on change management
March 30, 2006	Change management is not just communication
March 24, 2006	Change management is not my responsibility
March 9, 2006	Dispelling four myths of change management
February 9, 2006	Checklist for successful change management
February 3, 2006	Successfully integrate Change Management and Project Management
January 19, 2006	Three lessons learned from active change managers
January 12, 2006	Top three factors for project success
November 29, 2005	Structured change management process delivers results
November 16, 2005	Research-based change management methodology
November 8, 2005	Top five change management insights
November 2, 2005	Positioning to succeed in 2006 changes
October 27, 2005	Increase change management impact - invest in coaching
October 19, 2005	Correlation of change management and project success
October 12, 2005	Six keys to preparing for change scorecard summary
October 6, 2005	Keys 5 & 6 - special tactics and strategy
September 28, 2005	Keys 3 & 4 - assessing organization and risk
September 22, 2005	Keys 1 & 2 - assessing change and groups
September 8, 2005	2005 Best Practice highlights - Team Structures
August 25, 2005	Key messages for your change management team - step three
August 4, 2005	Educating change management team
July 14, 2005	Team member criteria
July 7, 2005	Diagnose the root cause of resistance to change
June 16, 2005	Reasons employees resist change
May 26, 2005	Managing change: greatest sponsor mistakes
April 28, 2005	Greatest change management obstacle
April 15, 2005	Sponsoring change - 2005 report data
March 30, 2005	Communicating change - 2005 report data
March 10, 2005	Coaching your sponsor
February 24, 2005	Acquiring the right level of sponsorship
February 10, 2005	Three reasons executive sponsorship fails
January 27, 2005	Reinforcing change by celebrating successes
January 13, 2005	Reinforcing change by diagnosing gaps
December 16, 2004	Reinforcing change with employee feedback
December 9, 2004	Supervisors' critical role in change management
December 3, 2004	Creating successful change management coaches
November 5, 2004	Top 10 most frequently asked questions and answers
October 22, 2004	Change management for supervisors
October 15, 2004	Engaging supervisors in change management
October 8, 2004	Leadership competency - change management
September 16, 2004	Business case fundamentals
September 10, 2004	Action plan for change competency
August 20, 2004	Change management maturity model - Update
August 12, 2004	Change management competency
July 27, 2004	Integrating change management and project management
July 8, 2004	CM - what every project team should know
June 30, 2004	Change management and the ADKAR model
June 3, 2004	ADKAR series - Ability
May 27, 2004	Change management checklist
May 20, 2004	Unanticipated effect of empowerment and accountability
May 13, 2004	Six Sigma and change management
May 5, 2004	Executive sponsors and change management
April 15, 2004	Readiness assessments for change management
April 9, 2004	ADKAR series - Knowledge
April 1, 2004	Change management communications - is it enough?
March 18, 2004	Change management maturity model
March 11, 2004	The most effective change management strategies
March 4, 2004	Role of executive sponsors during change
February 27, 2004	ADKAR series - Desire
February 20, 2004	What change management strategy works the best?
February 13, 2004	ADKAR series - Awareness
February 5, 2004	Using ADKAR to manage change
January 30, 2004	Change management: reactive or proactive
January 21, 2004	Resistance to change - the Flight and Risk model
January 14, 2004	Seven change management principles
December 18, 2003	Change management - scope and definition
December 11, 2003	Round two: Why manage change?
November 21, 2003	Role of executives and CEOs in change - DEBATE series
November 7, 2003	A thirst for change leadership
October 15, 2003	Why manage change?
August 28, 2003	Creating a change-ready organization
August 20, 2003	BPR - the process modeling step
August 13, 2003	Change management - building change competency
July 29, 2003	BPR - The creative component of process design

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