Tutorials

   Email this page to a friend

The Learning Center tutorial series is designed to provide consultants, managers and practitioners with insight into the field and practice of change management.
 

Become a Change Management Learning Center member for free and receive weekly tutorials, announcements and news.

Email:

You will be returned to this page after you sign up.


Download PDF Catalog
of Prosci's change
management products

Current releases:

  1. Understanding and Managing Resistance

  2. Understanding the ROI of Change Management With the Three States of Change

  3. What you get when you use a business case to tell the story of change management

  4. The "Why" Behind the Five Levers of Change Management

  5. Simple, Powerful Change Results - The Prosci ADKAR Model

  6. Why integrate change management and project management - the unified value proposition

  7. Building organizational capability takes more than "want to"

  8. Top Contributors to Change Management Success - #4 - #7

  9. What's New? Making the Case for Change Management

  10. What's New? Integrating Project Management and Change Management

  11. The Future of Change Management

  12. Top Contributors to Change Management Success - #1 - #3

  13. What's New? Sustainment and Reinforcement

  14. What's New? Change Management Measurement and Metrics

  15. What's New in Prosci's 2014 Research Report?

  16. Connecting Roles to Results

  17. "Individual Centering" Change

  18. Introducing Change Management with Context

  19. Best Tutorials of 2013

  20. Change Agility

  21. The Psychology of Change: Understanding the guiding principles of effective change management

  22. Change Management in Project Management Speak

  23. Scaling Your Change Management Approach

  24. How to provide context for change management

  25. The Systems and Tools of Change Management

  26. Evaluating project health with the Prosci PCT Model

  27. Eras of change management

  28. Connecting change management ROI to project benefits

  29. Three benefits of a business case for change management

  30. Leverage your change management successes

  31. 11 Elements of an Organizational Change Capability

  32. Change Management Job Description

  33. People Side Benefit Contribution - CM ROI

  34. Industry growth driving the addition of permanent positions

  35. 5 key roles and their contribution to project results

  36. Planning for organizational agility

  37. A Roadmap for Building an Organizational Change Management Capability

  38. The Business Case for Building an Organizational Change Management Capability

  39. Change saturation and the importance of establishing and managing the portfolio of change

  40. Rethinking the ROI of change management by connecting to project benefits

  41. Individual Level - Why change management is more than just communications

  42. Prosci Methodology - Integrating Individual and Project Level

  43. Project Level - How to answer: What is change management?

  44. Levels of Change Management - Module 1: Enterprise Level

  45. Did you know... Interesting Facts, Question Preview, Prosci's Research Foundation

  46. Change vs. Change Management: What is the difference and why does it matter?

  47. Why a Business Case for Change Management

  48. Applying BLUF to Change Management: Delivering Results and Outcomes

  49. Top 12 of 2012 - best tutorials of the year

  50. Becoming great at change – what your organization can do

  51. Unified value proposition: Integrating change management and project management

  52. Value proposition for change management deployment

  53. The Foundational Tenets for Change Management

  54. Prosci's Train-the-Trainer overview

 

 

* Benchmarking report available *

822 participants shared lessons learned and best practices in managing the people side of change. The new report includes over 350 pages of tips you can put to use immediately on your change initiatives. Learn more about the 2014 Best Practices in Change Management benchmarking report or view the table of contents.

 

Getting started:

The tutorials below are designed to help you get up to speed on change management. These specially selected tutorials give a solid foundation and background in change management principles, concepts and processes.

An overview of change management - the individual and organizational perspective

The What, Why and How of change management - The "harder" side of change

Integrated individual-organizational approach: Prosci Change Management Methodology

Change vs. Change Management

Simple exercises for introducing change management

Defining change management - relative to project management and "the change"

Examining the definition of change management - the three clauses of the definition

Effectively positioning change management

Change management methodology overview

The ADKAR Model

ADKAR foundation - the individual as the unit of change

ADKAR - why it clicks

5 roles in change management

Connecting change management to business results

Cost-benefit analysis for change management

Useful references for making the case for change management

 

 

In-depth change management tutorials:

The tutorials below provide more in-depth discussions into particular change management issues.

 

Why change management

The common denominator in change: the people side of change

Anchoring "what is change management" to what your audience cares about

Benefit realization, results and outcomes - Begin with the end in mind

Applying BLUF to Change Management: Delivering Results and Outcomes

It takes more than building a beautiful ship

An example of connecting change management to outcomes

The case for change management overview: results and outcomes

The individual is the unit of change

Correlating success and change management effectiveness

ROI of change management

Costs and risks of poorly managing change

The cost of "RE"

Anchoring "what is change management" to what your audience cares about

Cost-benefit analysis for change management

Connecting change management to business results

Case study: impact of effective change management

An example of connecting change management to outcomes

Why change management?

 

Building organizational change management competency - Enterprise Change Management

Value proposition for change management deployment

Becoming great at change – what your organization can do

Guidance for launching Enterprise Change Management in 2013

Institutionalizing change management

Adding intent and structure with Project ECM

Latest data and key considerations for the CMO (Change Management Office)

Prosci Change Management Maturity Model Audit

What, Why and How of Enterprise Change Management

Vision of a change competent organization

Case study - Building Change Management Competency at Ashland Inc.

 

Roles in change management - sponsors, managers and supervisors

Roles in change management

Change Management Job Description

Change management job roles and titles

Sponsors

Executives and senior leaders: importance and role

Neutralizing threat #1: the missing sponsor

Sponsorship checklist

Five Bs of Executive Buy-in

Managers and supervisors

Giving managers a framework for leading the people side of change

Managers and supervisors: importance and role

Neutralizing threat #3: the manager's challenge

Five tips for: Developing managers and supervisors as change coaches

From obstacles to advocates: Six key research findings for enabling managers to become great change leaders

Introduction to Prosci's new Change Management Guide for Managers

 

ADKAR

The ADKAR Model

ADKAR foundation - the individual as the unit of change

ADKAR: 6 applications

ADKAR - why it "clicks"

Origins of ADKAR: Preface to the ADKAR book

Chapter 1 - ADKAR: Overview

Excerpts from the new book ADKAR: a model for change

 

Prosci PCT Model - the Project Change Triangle

The Prosci PCT Model

The Prosci PCT Assessment

Relationships between Prosci PCT Model corners

Using the PCT Model to improve performance

Project performance diagnostics with the Prosci PCT Model:
Collecting data from a group and over time

Diagnosing project health: PCT Analyzer outputs

 

Current best practices in change management

Top contributors to success from the 2012 benchmarking report

Top obstacles to success from the 2012 benchmarking report

Top trends in change management from the 2012 benchmarking report

Social media in change management from the 2012 benchmarking report

Top contributors to success from the 2012 benchmarking report

Interview with Director of R&D

 

Change saturation and Change Portfolio Management

Change Portfolio Management

Five tips for: Addressing change saturation

Neutralizing threat #6: too much change

 

Case studies

Case study: impact of effective change management

Case study: Using ADKAR and the PCT to Strengthen Lean Six Sigma Success

Case study - Building Change Management Competency at Ashland Inc.

 

 

 

 

Prosci tutorial archive history:

Below is a list of the change management tutorials released by Prosci over the last several years. Email a Prosci analyst or call 970-203-9332 for more information on any of the tutorials below.

 

Release date: Title of article
April 15, 2014 Top Contributors to Change Management Success - #4 - #7
April 8, 2014 What's New? Making the Case for Change Management
April 1, 2014 What's New? Integrating Project Management and Change Management
March 25, 2014 The Future of Change Management
March 18, 2014 Top Contributors to Change Management Success - #1 - #3
March 11, 2014 What's New? Sustainment and Reinforcement
March 4, 2014 What's New? Change Management Measurement and Metrics
Feb 25, 2014 What's New in Prosci's 2014 Research Report?
Jan 28, 2014 Connecting Roles to Results
Jan 21, 2014 "Individual Centering" Change
Jan 14, 2014 Introducing Change Management with Context
Dec 17, 2013 Best Tutorials of 2013
Dec 10, 2013 Building change agility
Dec 3, 2013 The Psychology of Change: Understanding the guiding principles
Nov 19, 2013 Change Management in Project Management Speak
Nov 12, 2013 Scaling Your Change Management Approach
Oct 30, 2013 How to provide context for change management
Oct 17, 2013 The Systems and Tools for Managing Change
Oct 10, 2013 Evaluating project health with the Prosci PCT Model
Sept 26, 2013 Eras of change management
Sept 10, 2013 Connecting change management ROI to project benefits
Sept 3, 2013 Three benefits of a business case for change management
Aug 20, 2013 Leverage your change management successes
Aug 13, 2013 11 Elements of an Organizational Change Capability
July 30, 2013 Change Management Job Description
July 23, 2013 People Side Benefit Contribution - CM ROI
July 16, 2013 Industry growth driving the addition of permanent positions
July 9, 2013 5 key roles and their contribution to project results
June 20, 2013 Planning for organizational agility
June 13, 2013 A Roadmap for Building an Organizational Change Management Capability
June 6, 2013 The Business Case for Building an Organizational Change Management Capability
May 28, 2013 Change saturation and the importance of establishing and managing the portfolio of change
May 21, 2013 Rethinking the ROI of change management by connecting to project benefits
May 14, 2013 Individual Level - Why change management is more than just communications
May 7, 2013 Prosci Methodology - Integrating Individual and Project Level
April 30, 2013 Project Level - How to answer: What is change management?
April 23, 2013 Levels of Change Management - Module 1: Enterprise Level
April 11, 2013 Did you know... Interesting Facts, Question Preview, Prosci's Research Foundation
March 26, 2013 Change vs. Change Management: What is the difference and why does it matter?
March 5, 2013 Why a Business Case for Change Management
February 26, 2013 Which of the five levers of change management are practitioners using?
February 12, 2013 Challenges you may encounter in building A, D, K, A and R
February 5, 2013 Applying BLUF to Change Management: Delivering Results and Outcomes
January 15, 2013 Guidance for launching Enterprise Change Management in 2013
January 7, 2013 ADKAR: Core to the People Side of Change
December 13, 2012 Top 12 of 2012 - best tutorials of the year
December 6, 2012 Needs and tips for integrating change management and project management
November 29, 2012 Making the most of "good" resistance
November 15, 2012 Surprised by resistance to a desirable change
November 8, 2012 Gain the upper hand on resistance
November 1, 2012 Giving managers a framework for leading the people side of change
October 25, 2012 Benefit realization, results and outcomes - Begin with the end in mind
October 16, 2012 Building a collaborative working relationship with the project team
October 11, 2012 Becoming great at change – what your organization can do
October 2, 2012 Dimensions of integration for change management and project management
September 25, 2012 Unified value proposition: Integrating change management and project management
September 13, 2012 Value proposition for change management deployment
August 21, 2012 Top contributors to success: Module 6 - Middle management
August 9, 2012 Top contributors to success: Module 5 - Employee engagement
August 2, 2012 Top contributors to success: Module 4 - Resources
July 26, 2012 Vodcast: Understanding Prosci's 2012 edition of Best Practices in Change Management
July 24, 2012 Top contributors to success: Module 3 - Approach
July 17, 2012 Top contributors to success: Module 2 - Communications
July 12, 2012 Top contributors to success: Module 1 - Sponsorship
June 21, 2012 Change management job roles and titles
June 7, 2012 Prosci Change Management Maturity Model Audit
May 24, 2012 The Foundational Tenets for Change Management
May 17, 2012 Latest data and key considerations for the CMO (Change Management Office)
May 10, 2012 Adding intent and structure with Project ECM
May 3, 2012 Institutionalizing change management
April 26, 2012 Social media in change management from the 2012 benchmarking report
April 17, 2012 Top trends in change management from the 2012 benchmarking report
April 12, 2012 Top obstacles to success from the 2012 benchmarking report
March 29, 2012 Top contributors to success from the 2012 benchmarking report
March 13, 2012 Anchoring "what is change management" to what your audience cares about
March 8, 2012 The Prosci® ADKAR® Model and Employee Behaviors: Learning what to look for during change
February 23, 2012 How to achieve business results through individual change: The five levers of change management
February 14, 2012 Data on integrating change management and project management
January 31, 2012 The common denominator in change
January 17, 2012 Fill-in-the-blank case for change management
December 14, 2011 Best 11 tutorials of 2011
December 1, 2011 The cost of "RE"
November 22, 2011 Data on performance using the Prosci PCT Model
November 15, 2011 Integrating change management and project management
October 25, 2011 Integrated individual-organizational approach: Prosci Change Management Methodology
October 11, 2011 Cost-benefit analysis for change management
September 20, 2011 Data on the use of the five levers of change management
September 8, 2011 The five levers of change management in Prosci's 3-Phase Change Management
August 24, 2011 Process Simple exercises for introducing change management
August 4, 2011 Change vs. Change Management
July 20, 2011 Establishing a Change Management Office
July 7, 2011 Working through others: enabler of success
June 21, 2011 Creating a successful collaborative relationship with project teams
June 9, 2011 Managers and supervisors: neglected allies
May 19, 2011 The face and voice of change
April 21, 2011 Roles in change management
March 29, 2011 Costs and risks of poorly managing change
March 17, 2011 ROI of change management
March 8, 2011 Correlating success and change management effectiveness
March 2, 2011 The individual is the unit of change
February 15, 2011 The case for change management overview: results and outcomes
January 20, 2011 Principle 7 - Change is a process
January 11, 2011 Principle 6 - The right answer is not enough
January 6, 2011 Upcoming offerings in 2011
December 16, 2010 Best tutorials of 2010
December 2, 2010 It takes more than just building the ship
November 10, 2010 Frequently Asked Questions about methodology
October 28, 2010 Avoid change management deployment pitfalls
October 7, 2010 Change management requires change management
September 22, 2010 LOE Index: An individual change measurement instrument
September 16, 2010 Principle 5 - Incremental vs radical change: scaling your efforts
September 9, 2010 Advanced Change Management
September 2, 2010 Principle 4 - Value systems: change management and culture
August 24, 2010 Deciding to deploy change management throughout your organization
July 29, 2010 Principle 3 - Authority for change
July 21, 2010 Principle 2 - Understanding resistance
July 15, 2010 Prosci's Train-the-Trainer overview
July 1, 2010 Five Bs of Executive Buy-in
June 24, 2010 Principle 1 - the disconnect between senders and receivers
June 17, 2010 The psychology of change: understanding the guiding principles of effective change management
June 10, 2010 Effectively positioning change management
May 27, 2010 Participant profiles for the 2009 benchmarking study
May 20, 2010 Using the PCT Model to improve performance
April 22, 2010 Relationships between Prosci PCT Model corners
April 6, 2010 The Prosci PCT Assessment
April 1, 2010 The Prosci PCT Model
March 24, 2010 Communications: with and without change management
March 18, 2010 Establishing the scope of change management
March 10, 2010 Examining the definition of change management
February 17, 2010 ADKAR: 6 applications
February 9, 2010 ADKAR: Knowledge, Ability and Reinforcement making the change
February 4, 2010 ADKAR: Awareness and Desire - the first two steps to success
January 28, 2010 ADKAR - why it "clicks"
January 12, 2010 What, Why and How of change management
December 15, 2009 Best tutorials of 2009
December 2, 2009 Interview with Director of R&D
November 17, 2009 Top trends in change management
November 11, 2009 What is new in the 2009 report?
October 27, 2009 Top contributors to success from the 2009 study
October 22, 2009 Best Practices Audit
September 29, 2009 Addressing change management myths
September 23, 2009 Defining change management
September 16, 2009 ADKAR foundation - the individual as the unit of change
September 10, 2009 Five tips: Recap and summary
August 27, 2009 Five tips for: Addressing change saturation
August 20, 2009 Five tips for: Building organizational change management competency
August 6, 2009 Five tips for: Developing managers and supervisors as change coaches
July 15, 2009 Five tips for: Better communications
July 8, 2009 Five tips for: Managing resistance
June 30, 2009 Five tips for: Succeeding in change management
June 24, 2009 Emergence of change management
June 4, 2009 Case study: impact of effective change management
May 20, 2009 Cost-benefit analysis for change management
May 13, 2009 Data on impact of effective change management
April 29, 2009 Change Management Job Description: Reader feedback
April 16, 2009 Prosci Global Conference: A memoir
April 1, 2009 Managers and supervisors: importance and role
March 26, 2009 Executives and senior leaders: importance and role
March 12, 2009 5 change management roles
March 4, 2009 Change Management Job Description
February 26, 2009 The CMO and structural change
February 12, 2009 Managing the change of improvement systems
January 29, 2009 Change Portfolio Management
January 6, 2009 State of the Union for Change Management
December 17, 2008 Neutralizing threat #6 - too much change
December 11, 2008 Neutralizing threat #4 - no plan for the people side
November 12, 2008 Neutralizing threat #3 - the manager's challenge
October 29, 2008 Neutralizing threat #2 - resistance to change
October 23, 2008 Neutralizing threat #1 - the missing sponsor
October 15, 2008 Neutralizing change threats in the new year
September 4, 2008 Useful references for making the case for change management
August 26, 2008 Defining Enterprise Change Management
August 13, 2008 Biggest contributors to project success
August 6, 2008 Case study: Building Change Management Competency at Ashland Inc.
July 30, 2008 Change hazards - biggest obstacles to successful change
July 8, 2008 Change management roles
July 3, 2008 My change management certification experience
June 17, 2008 Diagnosing project health: PCT Analyzer outputs
June 10, 2008 Project performance diagnostics with the Prosci PCT Model: Collecting data from a group and over time
June 4, 2008 How do you identify project risk
May 28, 2008 Introducing Prosci's new Change Management Guide for Managers
May 22, 2008 From obstacles to advocates: Six key research findings for enabling managers to become great change leaders
April 22, 2008 Case study: Using ADKAR and the PCT to Strengthen Lean Six Sigma Success
April 9, 2008 Treating change management deployment as a project
April 2, 2008 The future direction of change management
March 13, 2008 Prosci's Change Management Maturity Model
February 26, 2008 The challenges of deploying change management
February 14, 2008 Role of Internal Consultants in managing change
January 24, 2008 2008 Kickoff - Developing a solid strategy
January 17, 2008 2008 Kickoff - Positioning the project for success
January 10, 2008 2008 Kickoff - Applying best practices
December 19, 2007 Best of 2007
December 12, 2007 Change management methodology overview
December 5, 2007 Special best practices tutorial series: Change saturation
November 20, 2007 Special best practices tutorial series: Participant profiles
November 14, 2007 Special best practices tutorial series: Resistance to change
October 25, 2007 Special best practices tutorial series: Communication best practices
October 18, 2007 Special best practices tutorial series: Four critical #1 findings
September 26, 2007 Excerpts from the book: Change Management: the people side of change
September 12, 2007 Connecting change management to business results
August 30, 2007 What, Why and How of Enterprise Change Management
July 26, 2007 Chapter 1 - ADKAR: Overview
July 19, 2007 Origins of ADKAR: Preface to the ADKAR book
June 21, 2007 Two advanced applications of the Prosci PCT Tool
June 7, 2007 Data: Impact of effective change management on project success
May 17, 2007 3 ways to use the Prosci PCT Tool to improve project performance
May 3, 2007 Why you need an individual change model
April 11, 2007 30 second change management elevator speeches
March 20, 2007 Five change management levers
March 8, 2007 Frequently Asked Questions
March 2, 2007 Top 5 reasons to build change management competency
January 30, 2007 Defining change management
January 17, 2007 The Essence of ADKAR
December 19, 2006 Best tutorials of 2006
November 30, 2006 Start with a solid change management strategy
November 15, 2006 Why change management?
November 9, 2006 ROI of change management
October 28, 2006 Prosci Change Management Checklist
October 12, 2006 Vision of a change competent organization
October 3, 2006 Resistance checklist
September 27, 2006 Sponsorship checklist
September 19, 2006 Communication checklist
September 13, 2006 Integrating project management and change management
August 30, 2006 Managing change: one person at a time
August 15, 2006 Executive role in creating successful change
July 27, 2006 Assess your projects with the Prosci Change Triangle
July 19, 2006 3 components of successful projects
July 13, 2006 Introducing the Prosci Change Triangle
July 6, 2006 Putting the change management 'gears' into motion
June 22, 2006 Who is responsible for managing change?
June 8, 2006 3 critical roles for managers
May 23, 2006 Change management quick reference glossary
May 9, 2006 Six reasons for adopting a common change management approach
April 26, 2006 Advanced change management tutorial series - ECM
April 19, 2006 Don't use project management in place of change management
April 5, 2006 10-minute executive primer on change management
March 30, 2006 Change management is not just communication
March 24, 2006 Change management is not my responsibility
March 9, 2006 Dispelling four myths of change management
February 9, 2006 Checklist for successful change management
February 3, 2006 Successfully integrate Change Management and Project Management
January 19, 2006 Three lessons learned from active change managers
January 12, 2006 Top three factors for project success
November 29, 2005Structured change management process delivers results
November 16, 2005Research-based change management methodology
November 8, 2005Top five change management insights
November 2, 2005Positioning to succeed in 2006 changes
October 27, 2005Increase change management impact - invest in coaching
October 19, 2005Correlation of change management and project success
October 12, 2005Six keys to preparing for change scorecard summary
October 6, 2005Keys 5 & 6 - special tactics and strategy
September 28, 2005Keys 3 & 4 - assessing organization and risk
September 22, 2005Keys 1 & 2 - assessing change and groups
September 8, 20052005 Best Practice highlights - Team Structures
August 25, 2005Key messages for your change management team - step three
August 4, 2005Educating change management team
July 14, 2005Team member criteria
July 7, 2005Diagnose the root cause of resistance to change
June 16, 2005Reasons employees resist change
May 26, 2005Managing change: greatest sponsor mistakes
April 28, 2005Greatest change management obstacle
April 15, 2005Sponsoring change - 2005 report data
March 30, 2005Communicating change - 2005 report data
March 10, 2005Coaching your sponsor
February 24, 2005Acquiring the right level of sponsorship
February 10, 2005Three reasons executive sponsorship fails
January 27, 2005Reinforcing change by celebrating successes
January 13, 2005Reinforcing change by diagnosing gaps
December 16, 2004Reinforcing change with employee feedback
December 9, 2004Supervisors' critical role in change management
December 3, 2004Creating successful change management coaches
November 5, 2004Top 10 most frequently asked questions and answers
October 22, 2004Change management for supervisors
October 15, 2004Engaging supervisors in change management
October 8, 2004Leadership competency - change management
September 16, 2004Business case fundamentals
September 10, 2004Action plan for change competency
August 20, 2004Change management maturity model - Update
August 12, 2004Change management competency
July 27, 2004Integrating change management and project management
July 8, 2004CM - what every project team should know
June 30, 2004Change management and the ADKAR model
June 3, 2004ADKAR series - Ability
May 27, 2004Change management checklist
May 20, 2004Unanticipated effect of empowerment and accountability
May 13, 2004Six Sigma and change management
May 5, 2004Executive sponsors and change management
April 15, 2004Readiness assessments for change management
April 9, 2004ADKAR series - Knowledge
April 1, 2004Change management communications - is it enough?
March 18, 2004Change management maturity model
March 11, 2004The most effective change management strategies
March 4, 2004Role of executive sponsors during change
February 27, 2004ADKAR series - Desire
February 20, 2004What change management strategy works the best?
February 13, 2004ADKAR series - Awareness
February 5, 2004Using ADKAR to manage change
January 30, 2004Change management: reactive or proactive
January 21, 2004Resistance to change - the Flight and Risk model
January 14, 2004Seven change management principles
December 18, 2003Change management - scope and definition
December 11, 2003Round two: Why manage change?
November 21, 2003Role of executives and CEOs in change - DEBATE series
November 7, 2003A thirst for change leadership
October 15, 2003Why manage change?
August 28, 2003Creating a change-ready organization
August 20, 2003BPR - the process modeling step
August 13, 2003Change management - building change competency
July 29, 2003BPR - The creative component of process design

 

 


Email this page to a friend

*** Register to receive free news announcements and tutorial releases ***

 

 


Tutorials | Bookstore | Benchmarking | Articles | Tutorial archives | Training | Register | Webinars | Resources | Home

Copyright Prosci 1996-2014
Prosci and ADKAR are registered trademarks of Prosci Inc.

 

Contact Prosci
email: Email us - 1 hour email response
phone: 970-203-9332 or 800-700-2831
1367 S. Garfield Ave.
Loveland, CO  80537  USA