Which sounds more like your projects?
Changes ultimately come to life through the individuals who have to
do their jobs differently as a result of a project or initiative.
Whether the project involves a process impacting 15 people, a new
technology impacting 150 or a transformation impacting 15,000 - the
success of the project is inextricably linked to the success of each of
those individuals. Did they get on board, or did they stay on the
shore?
This tutorial shares artwork Prosci commissioned from Bill Cigliano in an attempt to visually depict one change where the people side
was managed effectively and one where it was not. In both cases, a
beautiful Viking ship was constructed. However, in one that ship was left
isolated and empty, while in the other the ship was full of life and
people who "got on board". Below is the artwork and the types of things you
might hear from a project leader in each situation.
Think about
the projects and initiatives you've supported -
have they been more like
the ship on the left or the ship on the right?
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We thought we could just
tell people to do it |
We made a compelling case for why
the change was needed |
We designed the perfect solution
(process, technology, etc.) |
We spent as much time managing people through the
transition as we did developing the "right" answer |
But things were so bad before, we thought
they
would just jump on board |
We recognized that the desire to
change is a personal choice |
Our executives signed the check, signed the
charter and then moved on |
Our senior leaders were active and visible
sponsors throughout the project |
We just expected that middle managers would be
on board and figure out what to do |
We engaged middle managers as change leaders
and as critical feedback channels |
We told people what would happen to them
if they didn’t comply |
We anticipated resistance and worked to
proactively address objections and concerns |
We communicated project timelines, milestones,
progress and design details |
We communicated the messages people wanted to hear –
why the change was needed, how does this align with the
business direction and "what's in it for me" or WIIFM |
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We ignored the people side of change |
We applied effective change management |
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It is your choice:
Have you done what is needed to get people on
board or have you just built a beautiful ship?
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Prosci Change Management Certification
Program highlights:
- Apply the methodology as you learn it on a
real project
- Learn from experienced executive instructors
- Become part of a change management community
- Earn 2.4 CEUs, 24 PDUs and 23.5 HRCI
recertification credits
- Walk away with products and course materials
worth over $1000
Download the certification program brochure
Upcoming sessions:
- January 18 - 20, 2011: Tampa, FL area -
OPEN
- January 25 - 27, 2011: San Francisco, CA
area - OPEN
- January 25 - 27, 2011: Washington DC area -
FULL
- February 1 - 3, 2011: Denver, CO area -
OPEN
- February 15 - 17, 2011: Tampa, FL area -
OPEN
- March 8 - 10, 2011: San Francisco, CA area -
OPEN
- March 15 - 17, 2011: Chicago, IL area -
OPEN
- March 22 - 24, 2011: Washington DC area -
OPEN
Visit the certification training page
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“The best
training class I have had in years. Goes way beyond
the strategy and framework and focuses on real world
problems and the tools to solve them.”
- Jennifer J., April 2009 participant
“This was
the most effective and engaging course I've ever
taken. I feel that I can truly use this knowledge in
my personal and professional life immediately.”
- Lisa S., February 2009 participant
“Awesome -
truly one of the most beneficial programs I have
ever attended - immediate application on the job!”
- Robin S., March 2009 participant
“This
program absolutely over-delivered my expectations. I
now feel more prepared and better equipped to do my
job.”
- Paul S., January 2009 participant |
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Offerings for applying Prosci's change management methodologies:
Training:
-
Change
management certification ($2100) - 3-day program where you bring
a project you are working on and apply all of the assessments and
tools as you learn them - taught by former fortune 500 executives at
locations across the US - includes over $1000 in products, including
the Best Practices in Change Management benchmarking report, the
Change Management Toolkit and the Change Management Pilot Pro 2010
-
Train-the-trainer ($3500) - learn
how to teach Prosci change management training programs in your
organization
- Onsite training
- bring Prosci to your location for 3-day certification programs,
4-6 hour executive briefings, 1-day manager programs or 1-day
employee programs - call +1-970-203-9332 for more information
Methodology tools:
-
Change Management Toolkit ($389) - hardcopy 3-ring binder presenting
Prosci's change management methodology, includes templates, checklists
and assessments for managing the people side of change (includes USB drive)
- Change
Management Pilot Pro 2010 ($449) - online tool including Prosci's change
management methodology, eLearning modules and downloadable templates,
assessments, presentations and checklists
-
Change
Management Guide for Managers and Supervisors ($189) -
tools to help supervisors engage and coach their direct reports
through change (includes 4 copies of the Employee's Survival Guide)
-
PCT Analyzer ($149/$349) -
web-based tool for collecting PCT Assessment data, analyzing
results, identifying risks and developing action steps
References and books:
-
Best Practices in Change Management benchmarking report
($289 / quantity discounts available) - journal-style report with lessons learned and best practices
from 650 participants, presented in an easy-to-use format - reads as
a checklist of what to do and what not to do
-
Change Management: the people side of change ($18.95 /
quantity discounts available) - a primer for anyone
involved in organizational change that addresses why manage change,
individual change management and organizational change management
-
ADKAR: a model for
change ($18.95 / quantity discounts available) - the definitive work
on Prosci's ADKAR® Model
-
Employee's Survival Guide to Change ($14.95 / quantity discounts
available) - a handbook to help
employees survive and thrive during change, answers frequently asked
questions and empowers employees to take charge of change
*** Prosci also offers
leadership packages - groupings of products at discounts that
offer you some of the most helpful and common combinations of Prosci
change management resources
Email this page to a friend
Email a Prosci analyst or
call 970-203-9332 with questions about the methodology, its application, or finding the
right resources to support your change management activities.
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