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Welcome to the Change Management Tutorial Series

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Which sounds more like your projects?

 

Changes ultimately come to life through the individuals who have to do their jobs differently as a result of a project or initiative. Whether the project involves a process impacting 15 people, a new technology impacting 150 or a transformation impacting 15,000 - the success of the project is inextricably linked to the success of each of those individuals. Did they get on board, or did they stay on the shore?

This tutorial shares artwork Prosci commissioned from Bill Cigliano in an attempt to visually depict one change where the people side was managed effectively and one where it was not. In both cases, a beautiful Viking ship was constructed. However, in one that ship was left isolated and empty, while in the other the ship was full of life and people who "got on board". Below is the artwork and the types of things you might hear from a project leader in each situation.

 

Think about the projects and initiatives you've supported -
have they been more like the ship on the left or the ship on the right?

 

 

 

We thought we could just
tell people to do it
We made a compelling case for why
the change was needed
We designed the perfect solution
(process, technology, etc.)
We spent as much time managing people through the
transition as we did developing the "right" answer
But things were so bad before, we thought
they would just jump on board
We recognized that the desire to
change is a personal choice
Our executives signed the check, signed the
charter and then moved on
Our senior leaders were active and visible
sponsors throughout the project
We just expected that middle managers would be
on board and figure out what to do
We engaged middle managers as change leaders
and as critical feedback channels
We told people what would happen to them
if they didn’t comply
We anticipated resistance and worked to
proactively address objections and concerns
We communicated project timelines, milestones,
progress and design details
We communicated the messages people wanted to hear –
why the change was needed, how does this align with the
business direction and "what's in it for me" or WIIFM
We ignored the people side of change We applied effective change management

 

 

 
It is your choice:
Have you done what is needed to get people on
board or have you just built a beautiful ship?

 

 

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Order online - secure server Order the Change Management Toolkit or Change Management Pilot for complete change management assessments, templates, guidelines and plans

 


 

Prosci Change Management Certification

Program highlights:
  • Apply the methodology as you learn it on a real project
  • Learn from experienced executive instructors
  • Become part of a change management community
  • Earn 2.4 CEUs, 24 PDUs and 23.5 HRCI recertification credits
  • Walk away with products and course materials worth over $1000

Download the certification program brochure

Upcoming sessions:

  • January 18 - 20, 2011: Tampa, FL area - OPEN
  • January 25 - 27, 2011: San Francisco, CA area - OPEN
  • January 25 - 27, 2011: Washington DC area - FULL
  • February 1 - 3, 2011: Denver, CO area - OPEN
  • February 15 - 17, 2011: Tampa, FL area - OPEN
  • March 8 - 10, 2011: San Francisco, CA area - OPEN
  • March 15 - 17, 2011: Chicago, IL area - OPEN
  • March 22 - 24, 2011: Washington DC area - OPEN

Visit the certification training page

Email a certification inquiry or call
970-203-9332 to register today.

“The best training class I have had in years. Goes way beyond the strategy and framework and focuses on real world problems and the tools to solve them.”
- Jennifer J., April 2009 participant

“This was the most effective and engaging course I've ever taken. I feel that I can truly use this knowledge in my personal and professional life immediately.”
- Lisa S., February 2009 participant

“Awesome - truly one of the most beneficial programs I have ever attended - immediate application on the job!”
- Robin S., March 2009 participant

“This program absolutely over-delivered my expectations. I now feel more prepared and better equipped to do my job.”
- Paul S., January 2009 participant

 

 

Offerings for applying Prosci's change management methodologies:

Training:

  • Change management certification ($2800)- 3-day program where you bring a project you are working on and apply all of the assessments and tools as you learn them - taught by former fortune 500 executives at locations across the US - includes over $1000 in products, including the Best Practices in Change Management benchmarking report, the Change Management Toolkit and the Change Management Pilot Pro 2010
  • Train-the-trainer ($3500) - learn how to teach Prosci change management training programs in your organization
  • Onsite training - bring Prosci to your location for 3-day certification programs, 4-6 hour executive briefings, 1-day manager programs or 1-day employee programs - call +1-970-203-9332 for more information

Methodology tools:

  • Change Management Toolkit ($389) - hardcopy 3-ring binder presenting Prosci's change management methodology, includes templates, checklists and assessments for managing the people side of change (includes USB drive)
  • Change Management Pilot Pro 2010 ($449) - online tool including Prosci's change management methodology, eLearning modules and downloadable templates, assessments, presentations and checklists
  • Change Management Guide for Managers and Supervisors ($189) - tools to help supervisors engage and coach their direct reports through change (includes 4 copies of the Employee's Survival Guide)
  • PCT Analyzer ($149/$349) - web-based tool for collecting PCT Assessment data, analyzing results, identifying risks and developing action steps

References and books:

  • Best Practices in Change Management benchmarking report ($289 / quantity discounts available) - journal-style report with lessons learned and best practices from 650 participants, presented in an easy-to-use format - reads as a checklist of what to do and what not to do
  • Change Management: the people side of change ($18.95 / quantity discounts available) - a primer for anyone involved in organizational change that addresses why manage change, individual change management and organizational change management
  • ADKAR: a model for change ($18.95 / quantity discounts available) - the definitive work on Prosci's ADKAR® Model
  • Employee's Survival Guide to Change ($14.95 / quantity discounts available) - a handbook to help employees survive and thrive during change, answers frequently asked questions and empowers employees to take charge of change

 

 

*** Prosci also offers leadership packages - groupings of products at discounts that offer you some of the most helpful and common combinations of Prosci change management resources

 

 

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Email a Prosci analyst or call 970-203-9332 with questions about the methodology, its application, or finding the right resources to support your change management activities.

 

 


 

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