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Diagnosing project health:
PCT Analyzer outputs

Do you have the right environment and framework present for change management to be successful? The PCT Analyzer helps you identify any gaps that might be present that might limit the effectiveness of your change management work. Read on to see how this tool can help you position your projects, and change management, for success.
 

Prosci's PCT (Project Change Triangle) Model is a simple but powerful way to evaluate how well a project is positioned to succeed and where efforts need to be focused to improve performance. The tool examines Leadership/Sponsorship, Project Management and Change Management. A simple 10-question assessment of each "corner" sheds light on where risks exist and guidance on next steps. Prosci's newest tool, the PCT Analyzer, provides an easy-to-use web interface for collecting data, analyzing results, identifying risks and diagnosing project performance.

Take a quick PCT Assessment to get a
feel for how the model works

(link opens in new window)

Module one in this tutorial series discussed the value of collecting data from a group and over the lifecycle of the project. This module provides a description of the different outputs generated by the PCT Analyzer and how you can use them on the projects you support. Find out more about this exciting new tool by downloading the PCT Analyzer user manual.

 

The PCT Analyzer generates the outputs below when you input or collect data from people working on a project. The tool allows you to enter data manually - for instance, if you collect results in hardcopy at a meeting - or by using a dynamically generated webpage. Click here to see an example of a data collection page for "Demo project" at "Sample checkpoint."

 

Outputs generated by the PCT Analyzer:

  • Profile Data

  • Question Level Data

  • Profile Analysis

  • Question Level Analysis

Below is an explanation of the data that is generated when you collect data from a group at a checkpoint using the PCT Analyzer.

* Now available *

Easy-to-use, online tool for collecting and analyzing PCT assessment data

Collect assessment data online from your team and people supporting the initiative periodically throughout the life of the project, analyze the results and develop specific action steps to move forward with Prosci's new PCT Analyzer.

Find out more about the PCT Analyzer

View PCT Analyzer screenshots

Download the PCT Analyzer user manual

Order the PCT Analyzer single user license
for up to 5 projects - $149

Order the PCT Analyzer single user license
for unlimited projects - $349

 

Profile Data

The Profile Data section provides summary analysis of the results of the scores for Leadership/Sponsorship, Project Management and Change Management from the PCT assessments. It incorporates all of the data points and generates the following data:

  Average Maximum Minimum
Leadership/Sponsorship      
Project Management      
Change Management      

In addition, the Profile Data includes two graphical representations of the average scores.

  1. A graphical representation on a radar diagram plotting the general "shape" of the PCT profile - which corners/elements have higher average scores and which corners/elements have lower scores?

  1. A color-coded representation of the triangle. Each of the three areas are assigned a color based on a stop-light approach:

Less than 20: High risk / jeopardy - needs immediate action
20 to 25: Alert / possible risk - needs further investigation
25 to 30: Strength - should be leveraged and maintained

 

Screenshot of Profile Data output from the PCT Analyzer

 

 

Question Level Data

Question Level Data provides specific numerical scores for each of the 30 factors that are part of the PCT assessment - 10 for Leadership/Sponsorship, 10 for Project Management and 10 for Change Management. This section includes tables that show the averages and distribution of scores for each factor. The tool highlights any score that is less than 2 as a high risk factor that requires immediate action steps.

Leadership/Sponsorship Avg 1s 2s 3s
Question 1: ...        
Question 2: ...        
Question 3: ...        
Question 4: ...        
Question 5: ...        
   ...          

 

Screenshot of Question Level Data output from the PCT Analyzer

 

 

Profile Analysis

The analysis components - both Profile Analysis and Question Level Analysis - pull from an extensive knowledge base to provide discussion, consequences and next steps based on the results of the quantitative outputs from above.

Profile Analysis is based on the color-coded PCT profile created in the Profile Data section. Each of the three elements - Leadership/Sponsorship, Project Management and Change Management - can be either a high risk (red), alert (yellow) or strength (green). These dynamics result in 27 possible PCT profiles, pictured below using the stop-light color coding. The PCT profile that results from your assessments has implications on the project and how to move forward. The PCT Analyzer provides specific discussion points on each of the 27 profiles pictured below.


Possible PCT profiles

 

 

Question Level Analysis

Question Level Analysis is perhaps the most robust element of the PCT Analyzer. Here, you are provided with discussion points, consequences and next steps based on every factor that has an average score of less than two. In the example below, the following two factors had average scores of less than two (in the example, the right-hand column shows that each factor had an average score of 1.7):

  • Factor 3: The executive sponsor is willing and able to build a sponsorship coalition for the change, and is able to manage resistance from other managers and supervisors.

  • Factor 8: This change is aligned with the strategy and vision of the organization.

The PCT Analyzer pulls from the knowledge base to provide you with guidance on every factor that has an average score of less than two. For example, if you have three factors that score below two, you will have three outputs here. If you have 24 factors, you will have 24 outputs. The tool responds to your specific situation.

 

Screenshot of Question Level Analysis output from the PCT Analyzer

 

 

Summary

The PCT Model and Assessment provides solid insights into how a project is positioned. The PCT Analyzer takes the tool up a notch - enabling you to:

  1. Collect data online from people working on the project

  2. Analyze the results (including averages for each corner of the triangle and score distributions for each question)

  3. Identify specific risk factors that need to be addressed

  4. Prepare an action plan based on an extensive knowledge base of consequences and next steps compiled specifically for your results

From numeric analysis to qualitative discussion of those results, the output of the PCT Analyzer gives project teams guidance and direction.

 

 

PCT Analyzer

Easy-to-use, online tool for collecting and
analyzing PCT assessment data

Collect assessment data online from your team and people supporting the initiative periodically throughout the life of the project, analyze the results and develop specific action steps to move forward with Prosci's new PCT Analyzer.

Find out more about the PCT Analyzer

View PCT Analyzer screenshots

Download the PCT Analyzer user manual

Order the PCT Analyzer single user license
for up to 5 projects - $149

Order the PCT Analyzer single user license
for unlimited projects - $349

 

 

Order online - secure server Order the PCT Analyzer single user license for up to five projects - $149
Order online - secure server Order the PCT Analyzer single user license for use on unlimited projects - $349  
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Tools for applying change management:

  • Change management certification ($2800)- 3-day program where you bring a project you are working on and apply all of the assessments and tools as you learn them - taught by former Fortune 500 executives at locations across the U.S.
  • 2007 Best Practices in Change Management benchmarking report ($289) - journal-style report with lessons learned and best practices from 650 participants, presented in an easy-to-use format - reads as a checklist of what to do and what not to do
  • Change Management Toolkit ($389) - hardcopy 3-ring binder presenting Prosci's change management methodology; includes templates, checklists and assessments for managing the people side of change (includes USB drive)
  • Change Management Guide for Managers ($189) - tools to help supervisors engage and coach their direct reports through change (includes 4 copies of the Employee's Survival Guide)
  • Change Management Pilot 2008 ($449) - online tool including Prosci's change management methodology, eLearning modules and downloadable templates, assessments, presentations and checklists
  • Change Management Pilot Professional 2008 ($559) - the content of the Change Management Pilot plus additional benchmarking data and an online version of the Change Management Guide for Managers and Supervisors
  • Change Management: the people side of change ($18.95) - a primer that addresses why manage change, individual change management and organizational change management for anyone involved in organizational change
  • Employee's Survival Guide to Change ($14.95) - a handbook to help employees survive and thrive during change; answers frequently asked questions and empowers employees to take charge of change

 

*** Prosci also offers leadership packages - groupings of products at discounts that offer you some of the most helpful and common combinations of Prosci change management resources

 

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Email a Prosci analyst or call 970-203-9332 with questions about the methodology, its application, or finding the right resources to support your change management activities.

 

 


 

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