Diagnosing project health:
PCT Analyzer outputs

Profile Data

The Profile Data section provides summary analysis of the results of the scores for Leadership/Sponsorship, Project Management and Change Management from the PCT assessments. It incorporates all of the data points and generates the following data:

In addition, the Profile Data includes two graphical representations of the average scores.

1. A graphical representation on a radar diagram plotting the general "shape" of the PCT profile - which corners/elements have higher average scores and which corners/elements have lower scores?

2. A color-coded representation of the triangle. Each of the three areas are assigned a color based on a stop-light approach:

Less than 20:	High risk / jeopardy - needs immediate action
20 to 25:	Alert / possible risk - needs further investigation
25 to 30:	Strength - should be leveraged and maintained

Screenshot of Profile Data output from the PCT Analyzer

Question Level Data

Question Level Data provides specific numerical scores for each of the 30 factors that are part of the PCT assessment - 10 for Leadership/Sponsorship, 10 for Project Management and 10 for Change Management. This section includes tables that show the averages and distribution of scores for each factor. The tool highlights any score that is less than 2 as a high risk factor that requires immediate action steps.

Screenshot of Question Level Data output from the PCT Analyzer

Profile Analysis

The analysis components - both Profile Analysis and Question Level Analysis - pull from an extensive knowledge base to provide discussion, consequences and next steps based on the results of the quantitative outputs from above.

Profile Analysis is based on the color-coded PCT profile created in the Profile Data section. Each of the three elements - Leadership/Sponsorship, Project Management and Change Management - can be either a high risk (red), alert (yellow) or strength (green). These dynamics result in 27 possible PCT profiles, pictured below using the stop-light color coding. The PCT profile that results from your assessments has implications on the project and how to move forward. The PCT Analyzer provides specific discussion points on each of the 27 profiles pictured below.

Possible PCT profiles

Question Level Analysis

Question Level Analysis is perhaps the most robust element of the PCT Analyzer. Here, you are provided with discussion points, consequences and next steps based on every factor that has an average score of less than two. In the example below, the following two factors had average scores of less than two (in the example, the right-hand column shows that each factor had an average score of 1.7):

• Factor 3: The executive sponsor is willing and able to build a sponsorship coalition for the change, and is able to manage resistance from other managers and supervisors.

• Factor 8: This change is aligned with the strategy and vision of the organization.

The PCT Analyzer pulls from the knowledge base to provide you with guidance on every factor that has an average score of less than two. For example, if you have three factors that score below two, you will have three outputs here. If you have 24 factors, you will have 24 outputs. The tool responds to your specific situation.

Screenshot of Question Level Analysis output from the PCT Analyzer

Summary

The PCT Model and Assessment provides solid insights into how a project is positioned. The PCT Analyzer takes the tool up a notch - enabling you to:

1. Collect data online from people working on the project

2. Analyze the results (including averages for each corner of the triangle and score distributions for each question)

3. Identify specific risk factors that need to be addressed

4. Prepare an action plan based on an extensive knowledge base of consequences and next steps compiled specifically for your results

From numeric analysis to qualitative discussion of those results, the output of the PCT Analyzer gives project teams guidance and direction.

• Change management certification ($2100) - 3-day program where you bring a project you are working on and apply all of the assessments and tools as you learn them - taught by former Fortune 500 executives at locations across the U.S.
• 2007 Best Practices in Change Management benchmarking report ($249) - journal-style report with lessons learned and best practices from 426 participants, presented in an easy-to-use format - reads as a checklist of what to do and what not to do
• Change Management Toolkit ($349) - hardcopy 3-ring binder presenting Prosci's change management methodology; includes templates, checklists and assessments for managing the people side of change (includes CD-ROM)
• Change Management Guide for Managers ($189) - tools to help supervisors engage and coach their direct reports through change (includes 4 copies of the Employee's Survival Guide)
• Change Management Pilot 2008 ($449) - online tool including Prosci's change management methodology, eLearning modules and downloadable templates, assessments, presentations and checklists
• Change Management Pilot Professional 2008 ($559) - the content of the Change Management Pilot plus additional benchmarking data and an online version of the Change Management Guide for Managers and Supervisors
• Change Management: the people side of change ($18.95) - a primer that addresses why manage change, individual change management and organizational change management for anyone involved in organizational change
• Employee's Survival Guide to Change ($14.95) - a handbook to help employees survive and thrive during change; answers frequently asked questions and empowers employees to take charge of change