Welcome to the Change Management Tutorial Series

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NEW - full definitions for each level now available.

This new tutorial series discusses the steps you can take to build change management competency in your organization. Module 1 in the series defined competency at managing change. This module (Module 2) presents Prosci's Change Management Maturity Model with complete definitions. Module 3 presents an action plan for building this competency in your organization.

IMPORTANT: The following text is an excerpt from a new white paper from Prosci. You can download the entire white paper which includes complete descriptions and characteristics of each level (PDF - 178KB).

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Introduction

Prosci's Change Management Maturity Model is based on benchmarking research and interactions with companies going through change. The purpose of Prosci's Change Management Maturity Model is to propose standardized levels of organizational competency in change management.

In March 2004, the first draft of the model was released along with a study to understand the usefulness of such a model and where organizations ranked their current competency level. While nearly 85% of the 180 companies placed themselves Level 3 or lower, we found a broad spectrum of change management capabilities - from none at all, to wide-spread organizational competence. Input from this study helped refine each level of the model. Prosci's Change Management Maturity Model describes the varying levels of change management capability across organizations. The maturity model has five levels or stages, from no change management to wide-spread organizational competency. Each level involves more attention and management of the people side of change.

The Maturity Model is presented in a downloadable white paper. The paper contains a more detailed explanation of each level as well as the action steps your organization can take to move to the next level of the model.

Download the complete white paper with descriptions and actions steps for each level.

Coming next - a plan for building change management competency

Related Resources:

Change Management Toolkit: a comprehensive change management process, including templates,  worksheets, assessments, checklists and guidelines - a must have for change management team members and consultants.

Best Practices in Change Management: 426 companies share experiences in managing change and lesson on how to build great executive sponsorship. Includes success factors, methodology, role of top management, communications, team structure and more. The report makes it easy to learn change management best practices and discover the mistakes to avoid when creating executive sponsorship.

Change Management: the people side of change: a solid foundation in change management perspectives, theories, activities and practices - available August 2003 - email a Prosci analyst for more information

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