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New Data on Change Management Job Roles
Industry growth driving the addition of permanent positions


TUTORIAL WIIFM: One of the top emerging trends in the discipline of change management is the creation of permanent positions and job roles dedicated to change management. Learn about the latest developments in change management job roles with brand new data from Prosci's 2013 benchmarking study.



Over the last decade, the discipline of change management has grown tremendously. As a result of this growth, a major trend in recent years has been the creation of permanent positions or job roles dedicated to change management.

Prosci's 2013 benchmarking study (data collection concluded in May 2013, findings to be released in early 2014) included a section of questions about change management job roles. Below you'll find a sneak peek of several findings from the latest benchmarking study related to change management job roles and positions.


Prevalence of change management job roles

Fifty-two percent of the participants in Prosci's 2013 benchmarking study reported that their organization has permanent positions or job roles dedicated to change management. This number, up from 43% of participants in the 2011 benchmarking study, represents a 20% growth in the percentage of organizations creating change management staff positions.



History of change management job roles

Change management job roles are still fairly new for many organizations. One-fifth of participants have had change management specific job roles for less than one year, with 37% more reporting that job roles had existed for only between one and three years in their organization. Taken together, more than half of the study participants reported having job roles for less than three years.


Locations of change management job roles

Of those that have change management job roles, over two-thirds existed in a single location within the organization. Organizations that have had change management job roles for longer, and those that were more mature in change management, tended to have job roles in more locations.

What are the most common locations? Attend Prosci's webinar "Change Management Job Description" to find out:
Wednesday, July 17 at 11:00 AM EDT (register) or Thursday, July 18 at 4:00 PM EDT (register)


Career paths for change management job roles

Less than one-in-five organizations with change management job roles reported having career paths; however, one-in-four were working toward creating career paths.



As the discipline of change management has grown over the last decade, the number of job roles dedicated to change management has grown as well. Over half of Prosci's latest benchmarking study participants reported having change management job roles, most in a single location within the organization. While career paths in change management are not prevalent today, many organizations with change management job roles are moving in this direction.


* The data presented in this tutorial is a glimpse of Prosci's upcoming 2014 edition of Best Practices in Change Management, including data from over 800 participants in the 2013 study. The 2012 edition of Best Practices in Change Management is currently available - with over 160 pages of findings, tips and suggestions based on the latest study with 650 participants. Learn more at the overview page or the table of contents.









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Prosci Change Management Certification

"Amazing: these three days are going to save me
hundreds of hours and help me help my company
realize the benefits they seek."
Mike C., April 2011 participant

"I'm truly inspired!" Joe F., May 2012

"The most applicable training I have been to - ever!
Great, applicable training & usable tools."
Chelle, November 2012

"Excellent course. Well worth the investment of
time and money. Excellent job!" Sue A., July 2012


Program highlights:

  • Learn the methodology through practical application to your current project
  • Learn from experienced executive instructors
  • Become part of a change management community
  • Earn 2.4 CEUs, 24 PDUs and 23.5 HRCI recertification credits
  • Walk away with products and course materials worth over $1000

Download the certification program brochure

Upcoming sessions:

  • Aug 13 - 15, 2013: Orlando, FL area
  • Aug 20 - 22, 2013: Washington DC area
  • Aug 20 - 22, 2013: Chicago, IL area
  • Aug 27 - 29, 2013: Portland, OR area
  • Aug 27 - 29, 2013: San Francisco, CA area
  • Aug 27 - 29, 2013: Chicago, IL area

Visit the certification training page

Email a certification inquiry or call
+1-970-203-9332 to register today.

"Awesome! Best training program I have attended in my career!"
Ryan L., May 2012

"Best course I've ever taken Incredible instructors and excellent material. Can't wait to use it!"
Kim P., August 2012

"This is the best training that I have ever attended. Now I understand what I need to do when I go back to the office and start to immediately apply what I've learned. Very organized and easy to follow. Great online resource and USB and hard copies."
Tamaho Q., July 2012

"Absolutely Awesome!!! 5 stars!" Brenda M., December 2012

"Excellent class - would recommend to anyone." Walt J., August 2012

"This is one of the best programs I have attended. Excellent faculty, outstanding material, and amazing use of experiential learning techniques. Attention to every little detail, comprehensive program, material, great planning, outstanding facilitation."
P. Ravi S., November 2012

"Excellent training, excellent content, extremely comprehensive addressing of CM concepts & practical approach. Best instructors ever!!!"
Panos P., December 2012

"The best training class I have had in years. Goes way beyond the strategy and framework and focuses on real world problems and the tools to solve them."
- Jennifer J., April 2009

"I gained so many skills in such a short amount of time. This training will impact not only my own ability to manage change, but impact our larger organization."
- Kim W., January 2012

"This is the best training class I've ever attended."
- Abby D., April 2011

"This was the most effective and engaging course I've ever taken. I feel that I can truly use this knowledge in my personal and professional life immediately."
- Lisa S., February 2009

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- Lisa C., November 2010

"Awesome - truly one of the most beneficial programs I have ever attended - immediate application on the job!"
- Robin S., March 2009

"This program absolutely over-delivered my expectations. I now feel more prepared and better equipped to do my job."
- Paul S., January 2009



Offerings for applying Prosci's change management methodologies:


  • Prosci's site licenses are a great solution for building change management capabilities and competencies throughout your organization. With a site license, you can customize and integrate Prosci's world-leading research and methodologies to fit your organization and begin building the individual competencies necessary for true change capability. Contact a Prosci Account Manager at +1-970-203-9332 or to discuss your change management needs and how Prosci's research-based, holistic, easy-to-use solutions can work for you.


  • Change management certification ($2800) - attend Prosci's 3-day certification program where you bring your own current change project to the session and learn to use Prosci's tools through practical application - taught by former fortune 500 executives at locations across the US - includes over $1000 in products, including the Best Practices in Change Management benchmarking report, the Change Management Toolkit and the Change Management Pilot Pro 2012
  • Train-the-trainer ($3500) - learn how to teach Prosci change management training programs in your organization
  • Onsite training - bring Prosci to your location for 3-day certification programs, 4-6 hour executive briefings, 1-day manager programs or 1-day employee programs - call +1-970-203-9332 for more information

Methodology tools:

  • Change Management Toolkit ($389) - hardcopy 3-ring binder presenting the Prosci Change Management Methodology, includes templates, checklists and assessments for managing the people side of change (includes USB)
  • Change Management Pilot Pro 2012 ($489) - online tool including the Prosci Change Management Methodology, eLearning modules and downloadable templates, assessments, presentations and checklists
  • Change Management Guide for Managers and Supervisors ($209) - tools to help supervisors engage and coach their direct reports through change
  • PCT Analyzer ($149/$349) - web-based tool for collecting PCT Assessment data, analyzing results, identifying risks and developing action steps

References and books:

  • Best Practices in Change Management benchmarking report ($289 / quantity discounts available) - journal-style report with lessons learned and best practices from 650 participants, presented in an easy-to-use format - reads as a checklist of what to do and what not to do
  • Change Management: the people side of change ($18.95 / quantity discounts available) - a primer for anyone involved in organizational change that addresses why manage change, individual change management and organizational change management
  • ADKAR: a model for change ($18.95 / quantity discounts available) - the definitive work on the Prosci ADKAR® Model
  • Employee's Survival Guide to Change ($14.95 / quantity discounts available) - a handbook to help employees survive and thrive during change, answers frequently asked questions and empowers employees to take charge of change



*** Prosci also offers leadership packages - groupings of products at discounts that offer you some of the most helpful and common combinations of Prosci change management resources



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