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Prosci Project Change Triangle (PCT)

Introduction

Why do some change initiatives fail while others succeed? The answer is not as complex as you might think. Prosci's research with organizations from public and private sectors reveals that the secret behind successful transformations can be distilled into a simple yet powerful model described by the Prosci Project Change Triangle (PCT). This tutorial series presents this model and will help you assess if you have the necessary ingredients for success.

 

The model

Think of the Prosci Project Change Triangle (PCT) as a three-legged stool. The first leg is executive leadership. This leg represents the formulation of the strategy and direction for an organization, and the required leadership to set the necessary changes into motion.

The second leg is project management. This leg represents the fundamentals of managing a project, including the design of work tasks and the management of resources to implement a change on time and on budget.

The final leg is change management – the people side of the change. This leg represents the actions taken by the organization to help employees transition from the current state to the desired future state.

Figure 1 shows these three essential elements for realizing effective change.

Prosci Change Triangle

Figure 1

In most cases when projects struggle or fail, one of these three critical elements is missing or weak. For example, absence of a clearly defined vision and strategy that align with the change creates 'priority-setting paralysis,' especially when multiple projects are competing for limited investment dollars and resources. Likewise, poorly defined changes that lack a clear future state or that have ineffective project management never gain traction. Finally, changes that fail to manage the people side of change encounter employee resistance that rob projects of their return on investment.

 

How is your project stacking up?

In this simple yet powerful model, you can identify where you may be missing a critical component for successful change. To understand the Prosci Project Change Triangle (PCT) in more depth, stay tuned. The next tutorial in this series will define each area in depth. We will then provide simple assessment instruments that you can use to gauge your strength in each area. If you would like to discuss the Prosci Project Change Triangle (PCT) immediately, please email a Prosci analyst or call 970-203-9332.

 

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Tools for applying change management:

  • 2007 Best Practices in Change Management benchmarking report ($249) - journal-style report with lessons learned and best practices from 426 participants, presented in an easy-to-use format - reads as a checklist of what to do and what not to do
  • Change Management Toolkit ($349) - hardcopy 3-ring binder presenting Prosci's change management methodology, includes templates, checklists and assessments for managing the people side of change (includes CD-ROM)
  • Change Management Guide for Managers and Supervisors ($189) - tools to help supervisors engage and coach their direct reports through change (includes 4 copies of the Employee's Survival Guide)
  • Change Management Pilot ($449) - online tool including Prosci's change management methodology, eLearning modules and downloadable templates, assessments, presentations and checklists
  • Change Management Pilot Professional ($559) - the content of the Change Management Pilot plus additional benchmarking data and an online version of the Change Management Guide for Managers and Supervisors
  • Change Management: the people side of change ($18.95) - a primer for anyone involved in organizational change that addresses why manage change, individual change management and organizational change management
  • Employee's Survival Guide to Change (14.95) - a handbook to help employees survive and thrive during change, answers frequently asked questions and empowers employees to take charge of change

 

*** Prosci also offers leadership packages - groupings of products at discounts that offer you some of the most helpful and common combinations of Prosci change management resources

 

Email a Prosci analyst or call 970-203-9332 with questions about the methodology, its application, or finding the right resources to support your change management activities.

 

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