Best of 2009
Change Management Learning Center tutorials
In 2009, Prosci released a number of hard-hitting tutorials aimed at
sharing the latest benchmarking data, enabling practitioners to make a
compelling case for the need for change management and improving change
management practices with simple and actionable tips. Below is a
selection of the "Best of 2009" - tutorials that readers found to be
particularly helpful and interesting.
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Best of 2009 |
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Change Management
Job Description
Released: March 4, 2009 |
In response to high demand, we released the Change Management
Job Description for the first time in 2009. This tutorial
draws on benchmarking data and experiences with
practitioners from around the globe to present four elements
of the change management practitioner job description:
position description,
supervision,
roles and
responsibilities, and skills and qualifications. The
tutorial has been a hit, and the content has shown up on numerous
job postings since the release.
See also: reader
feedback on the job description tutorial |
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5
change management roles
Released: March 12, 2009 |
Following the
job description tutorial, Prosci released a tutorial
outlining the five roles in change management. The tutorial
describes each role, why it is important and what specific
actions are needed to drive successful change. This tutorial
also makes an important distinction between
employee-facing roles
and enabling roles in
change management.
See also: in-depth tutorials on roles of
senior leaders and
roles of
managers/supervisors |
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Prosci Global Conference:
a memoir
Released: April 16, 2009 |
Prosci's first
ever Global Conference was held April 6 - 9, 2009 at the
Gaylord Palms in Orlando, Florida. 180 change management
practitioners came together for a conference
focused
exclusively on change management. There was an
amazing energy at
the conference; participants shared stories, learned from
one another and networked with other passionate
professionals dedicated to managing the people side of
change. This tutorial presents highlights
from the
conference, including hot topics
and common themes.
See also:
Prosci's 2010 Global Conference coming up April 25-28 in
Las Vegas |
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Cost-benefit analysis for
change management
Released: May 20, 2009 |
The
"Cost-benefit analysis for change management" tutorial was
part of a four-part why change
management series. The tutorial presents five
"benefit perspectives" for sharing the value of managing the
people side of change: 1) the three "people side" ROI
factors, 2) cost avoidance, 3) risk mitigation, 4) benefits
realization insurance and 5) probability of meeting
objectives. The tutorial includes a
benefit worksheet you can use to analyze your
own projects.
See also: Data on
impact of effective change management for correlation
analysis of 2009 study data |
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Five
tips: Recap and summary
Released: September 10, 2009 |
During the
summer months, Prosci released a six-part series of "Five
tips" tutorials. Each of the tutorials focused on a specific
change management topic and provided
five quick hitting tips for improving change
management application. This tutorial presents a
recap and summary
of six of the tutorials: Succeeding at change
management, Managing resistance, Better communications,
Developing managers and supervisors as change coaches,
Building organizational change management competency, and
Addressing change saturation. From this recap tutorial, you
can link to any of the six "Five tips" tutorials.
See also: Five
tips for: Succeeding at change management |
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Defining change management
Released: September 23, 2009 |
When you say
the words "change management," you can never be
sure what the person you are talking to thinks of. They may
think of software or hardware version control, particularly
if they are from the IT world.
They may think of how to mange changes to scope or schedule,
particularly if they are from the
project management world. Or they may think you
mean communication and training. This tutorial provides a
framework for defining change management as managing the
people side of change, relative to "the change" and to
project management. The tutorial examines
scopes, tools, processes,
customization and integration.
See also: The
individual as the unit of change |
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Top
trends in change management
Released: November 17, 2009 |
The "Top trends in change management" tutorial was
released as part of a series on the 2009 edition of the
Best
Practices in Change Management benchmarking report. This
tutorial presents the top ten trends in the discipline of
change management as identified by the 575 participants in
the 2009 research study. The tutorial also includes a
top trends assessment,
allowing you to evaluate how your organization measures against
each of the trends.
See also: Additional best practice report tutorials,
including What is new in
the 2009 report?,
Interview with
Director of R&D and the
Best Practices
Audit - or find out about the complete 2009 edition of
Best Practices in Change
Management |
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2009 edition of
Best Practices in Change Management now available |
| The
2009 edition of Best Practices in Change Management is a
one-of-a-kind benchmarking report detailing how to succeed
at managing the people-side of change. The report builds on
Prosci's six longitudinal studies (2009, 2007, 2005, 2003,
2000, 1998) and presents hard-hitting data and action steps
for succeeding at change management.
Find out more:
Report overview
Full Table of
contents
Participants list
Best
Practices Roundtable
Discussion Guide
“The 2009 report presents the
most complete body of knowledge available on change
management. Each successive study builds on the foundation
of what makes change successful from a people side
perspective and what should be done differently to improve
implementation. For a practitioner, this new report is an
essential how-to guide for succeeding at change management.”
- Tim Creasey, Prosci Director
of Research and Development
 Report by the numbers:
- Sixth Longitudinal study
- 575 Participants
- 112 Pages
- 65 Countries
- 25 Sections
- 65 Figures
- 11 Tables
Order now - $249 (quantity discounts available)
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Report sections:
- Tables and figures
- Executive overview
- Greatest contributors to success
- Greatest change management obstacles
- What to do differently on the next project
- Change management effectiveness
- Methodology
- Change management activities
- Change management team and structure
- Resources and budget
- Sponsor role
- Sponsor activities
- Managers and supervisors
- Communications
- Training
- Resistance
- Reinforcement and feedback
- Consultants
- Project mgmt and change mgmt integration
- Change readiness
- Justifying change management
- Enterprise Change Management
- Change saturation and portfolio management
- Change management trends
- Participant demographics
- Project profiles
“Given the economic climate and vast amount of change
within organizations, business leaders and government
leaders need to be able to learn from others to succeed at
change. The 2009 benchmarking report provides the most
comprehensive view of what effective change management looks
like and the specific activities project teams must complete
to build engagement and support for change efforts.”
- Adrienne Boyd, Prosci Chief Operating Officer |
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