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Change Management Learning Center - managing change library


Best of 2007
Change Management Learning Center tutorials

2007 was an exciting year for Prosci and the Change Management Learning Center with the new benchmarking study, new training venues, over 35 webinar deliveries and a full set of thought-leading tutorials and whitepapers. To end the year, we are releasing a collection of the best tutorials of 2007. Below are links and descriptions of some of the most popular tutorials of the year, along with links for further reading. All of the links below open in new browser windows.

 

Defining change management When you say 'change management', the person you are talking with may have a completely different image pop into their head. They may think "oh, you mean communication" or "oh, you must mean just that touchy feely stuff" or even "oh, you mean version control for software". The Defining change management tutorial provides a solid foundation for really conveying what it means to manage the people side of change.
See also: 30 second change management elevator speeches
Connecting change management to business results One of the biggest challenges change management practitioners face is demonstrating the business value of investing time, resources and energy in managing the people side of change. This tutorial presents an exercise for linking the Project, Purpose, Particulars and People for initiatives you are undertaking. This exercise can be used as a powerful tool for providing context to change management as you prepare for your 2008 initiatives. If your audience wants you to "show me the numbers", the additional tutorial below shows correlation analysis of the impact of effective change management.
See also: Data: Impact of effective change management on project success
Chapter 1 - ADKAR: Overview ADKAR is Prosci's individual change management model - it shows how a person successfully goes through change. An individual needs Awareness, Desire, Knowledge, Ability and Reinforcement for a change to succeed. ADKAR provides the targets for change management activities. In late 2006, Jeff Hiatt released his latest book on the ADKAR model, and these tutorials present excerpts from the new book.
See also: Additional ADKAR tutorials including Origins of ADKAR: Preface to the ADKAR book and The Essence of ADKAR
Special best practices tutorial series: Four critical #1 findings In 2007, Prosci released the latest Best Practices in Change Management benchmarking report. The report presents lessons learned and best practices from over 400 project teams and leaders from 59 countries. To celebrate the release of the report, Prosci released a series of tutorials highlighting key findings from the report. The Four critical #1 findings tutorial includes the greatest contributor to success, biggest obstacle and the top thing teams would do differently on their next project.
See also: Three other special best practices tutorials on Communication best practices, Resistance to change and Change saturation
What, Why and How of Enterprise Change Management Organizations are beginning to get serious about building organizational change management competency. For the last two years, Prosci has done research and development in what we are calling Enterprise Change Management - deploying change management across the organization or building the organizational competency to manage change. The What, Why and How tutorial provides a foundation on why organizations need to become more change adept and what it means to take an enterprise perspective for change management.
See also: Top 5 reasons to build change management competency

 

 

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Ask a Prosci analyst - find out about best practices and how you can use the checklist in your organization
Order online - secure server Order the Change Management Toolkit or Change Management Pilot for complete change management assessments, templates, guidelines and plans

 

 

Tools for applying change management:

  • Change management certification ($2100) - 3-day program where you bring a project you are working on and apply all of the assessments and tools as you learn them - taught by former Fortune 500 executives at locations across the U.S.
  • 2007 Best Practices in Change Management benchmarking report ($249) - journal-style report with lessons learned and best practices from 426 participants, presented in an easy-to-use format - reads as a checklist of what to do and what not to do
  • Change Management Toolkit ($349) - hardcopy 3-ring binder presenting Prosci's change management methodology, includes templates, checklists and assessments for managing the people side of change (includes CD-ROM)
  • Change Management Guide for Managers and Supervisors ($189) - tools to help supervisors engage and coach their direct reports through change (includes 4 copies of the Employee's Survival Guide)
  • Change Management Pilot ($449) - online tool including Prosci's change management methodology, eLearning modules and downloadable templates, assessments, presentations and checklists
  • Change Management Pilot Professional ($559) - the content of the Change Management Pilot plus additional benchmarking data and an online version of the Change Management Guide for Managers and Supervisors
  • Change Management: the people side of change ($18.95) - a primer for anyone involved in organizational change that addresses why change management is needed, individual change management and organizational change management
  • Employee's Survival Guide to Change ($14.95) - a handbook to help employees survive and thrive during change, answers frequently asked questions and empowers employees to take charge of change

 

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Email a Prosci analyst or call 970-203-9332 with questions about the methodology, its application, or finding the right resources to support your change management activities.

 

 


 

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