Using the Prosci PCT Tool to improve
project performance
Introduction
The Prosci PCT Tool (Project
Change Triangle) was introduced last year as
a simple yet powerful framework to show the different elements necessary
for projects to succeed. The three corners of the triangle -
Leadership/Sponsorship, Project Management and Change Management - are
all necessary components of any project. The three elements interact to
create a system that drives successful change.
This tutorial provides a brief overview of the Prosci PCT
Tool and then examines three ways the model can be used to
drive successful change in your organization. This year,
Prosci created an online version of the Prosci PCT Tool for
applying the model on your projects - you can gain immediate free access to the
new tool during the beta period by simply completing the
Prosci PCT Tool
free access registration form to start assessing your
projects now.
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Prosci PCT overview
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The Prosci PCT Tool has three corners that must be present for a change to succeed.
The three elements are characterized below:
Leadership/Sponsorship
- Executives and senior leaders play a critical
role in successful change. They set strategy and
direction; they make decisions regarding scope, time and
cost; and they show their own and the organization's
commitment to the change through active and visible
participation. -
Project Management
- To manage the technical side
of the change, project management provides the process
and tools for managing the tasks and activities for
designing a solution.
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Change Management
- To manage the people side of
change, change management provides the tools and process
to help individuals make their own successful personal
transition.
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It is important to notice the center of
the triangle - the outcomes
you are trying to achieve. Ultimately, the three corners work together
toward a single, common goal - to meet project objectives,
finish on time and on budget, and realize the Return on
Investment (ROI) expected by the change.
The Prosci PCT Assessment
includes a set of 10 questions for each of the triangle elements. The output
of the assessment is a score from 10 - 30 for each of the triangle
elements - Leadership/Sponsorship, Project Management and Change
Management. This
assessment gives a quantitative picture of how well-positioned the project is as a
whole, and what areas need to be improved for the project to be
successful.
Gain free access to the Prosci PCT Tool now to assess your change
projects.
* Prosci is offering a free webinar on the Prosci PCT Tool on
Tuesday, May 22, 2007 - Find out more about webinars and sign up for
this session at
http://www.change-management.com/webinars.htm
Prosci PCT applications
1. Assess a specific project
As a project leader or change manager, the
Prosci PCT Tool
gives
you a solid foundation for assessing the key project success factors for
your project. For a given project, you can calculate an overall score for
Leadership/Sponsorship, Project Management and Change Management to find
out how well the project is positioned
for success. The
assessment also helps you identify particular risk factors
and
weaknesses in the overall project so you know where to target your
efforts. Using the Prosci PCT Assessment, you can:
- Calculate overall scores and identify the "shape" of your PCT
profile:
| PCT factor |
Score |
Score analysis:
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| Leadership/Sponsorship: |
_____ |
| Project Management |
_____ |
| Change Management |
_____ |
- Identify any specific risk factors and weaknesses by documenting
questions that received a score of "1":
| Factors that scored "1" |
Tactics to address this factor |
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2. Use the model with project teams
The Prosci PCT Tool is a great way to bring a project team together to
discuss the key factors for successful change on the project. Each
project team member can complete the assessment on their own, then come
together to share their scores and discuss
patterns and discrepancies
using a table like the one presented below. You will be surprised by the
differences in scores among team members.
| Name: |
L/S |
PM |
CM |
| Adam |
23 |
18 |
12 |
| Betty |
26 |
22 |
19 |
| Charlie |
19 |
19 |
16 |
| Debby |
21 |
20 |
15 |
| Edward |
25 |
21 |
14 |
The tool is very valuable for starting the dialogue around project
positioning. Facilitating the Prosci PCT Assessment with an entire
project team helps build consensus
and identify the specific actions
and next steps needed to advance the
project.
If change management scores are low, look to Prosci's research-based,
holistic and easy-to-use resources to build your change management
strategy and plans. Find out more in the tools for
applying change management section below.
3. Use the model with senior leaders
Many of our clients and certified practitioners have found that the
Prosci PCT Tool is a great tool to use with senior leaders who are
sponsoring change. It provides a simple framework - and a one-page
assessment - that helps them understand the strengths
and weaknesses of
the projects they are leading. Using the Prosci PCT Tool and Assessment
with senior leaders has two main advantages:
- Gives them an overall framework
for what Leadership/Sponsorship,
Project Management and Change Management really mean and how they
interact to help projects meet their objectives.
- Shows them concrete steps that they need to
take to support the change - the specific questions in the
Leadership/Sponsorship portion of the assessment can build awareness
around what is truly required by senior leaders on the projects they
support.
This tutorial provided an overview of the Prosci PCT Tool and
different ways it can be used to drive successful change in your
organization. Ultimately, your goal will be to get everyone in the
organization thinking about the different element required for
changes to be successful, and then taking steps to build up the
competency and execution of these three factors.
Would you like free
access to the Prosci PCT Tool during the beta
period?
Simply
complete the Prosci PCT Tool free access
registration form to gain immediate access. In the tool, you can:
- Complete a Prosci PCT Assessment on your projects
- View eLearning
modules on the entire model
- Invite others - like your project team
or sponsor
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Do you have low scores
in change management?
Read more about
Prosci's
change
management methodology - a research-based,
holistic and easy-to-use approach to improving
your change management
scores. |
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