Top trends in change
management
Best Practices Research Series: Module 3
2012 Edition of Best Practices in Change Management
 The
seventh change management benchmarking study conducted by Prosci
uncovered lessons learned from change practitioners around the
world, examining topics ranging from advice for new
practitioners to the application of social media on change
projects. This action-oriented report is aimed at improving your
change management work by helping you draw on the experiences of
others.
This tutorial contains an excerpt from the new Best
Practices in Change Management report outlining the top trends
identified by participants in the field of change management.
Participants in the 2011 benchmarking study identified seven
trends in the discipline of change management.
As the discipline of change management matures and becomes
solidified in the business arena, the emerging trends captured
in Prosci’s most recent benchmarking study should be like music
to the ears of veteran change management practitioners.
Top trends in change management from Prosci's 2012 edition
of
Best Practices in Change Management
Trend #1. Greater awareness of the need for and value of
change management
Participants noted an increased level of acceptance of
change management as a legitimate field. This increase was
derived from greater value placed on change management and
its contribution to the success of projects and initiatives.
Along with greater acceptance, participants noted more
legitimacy in terms of the practice and the competencies
associated with change management.
Trend #2. Increased use of methodologies, tools and language
Participants observed an increase in the use of
established methodologies and structures, including the
development of in-house competencies. Along with the use of
these established methodologies, participants identified an
increase in the use of corresponding tools, technologies and
common language.
Trend #3. More engagement and earlier integration with
project management
Change management activities are being introduced earlier
and more often into project management programs. Project
managers are asking for change management support and
resources throughout the project lifecycle.
Trend # 4. More resources and positions devoted to change
management
Organizations are appropriating more resources, funding
and time to change management activities, training, and
tools. Organizations are establishing more internal
positions dedicated to change management. Respondents noted
that organizations tended to favor experience with change
management over training and certification for change
management positions.
Trend # 5. Greater demand for change management training and
certification
Participants observed an increase in the demand for
change management training and certification in established
methodologies. Training for middle and upper management has
increased as part of this increased demand. Respondents
suggested that the increased acceptance of change management
as an established competency contributed to the increase in
demand and resources for change management training.
Trend # 6. Increased leadership support for change
management
Leadership (upper and middle management) has increased
acceptance and support of change management. Respondents
noted that upper management was more apt to accept change
management while middle management resisted slightly more.
For both upper and middle management, there has been an
increase in overall change management competencies.
Trend # 7. Underestimation and allocation of change
management resources
While interest in utilization of change management has
increased, some respondents observed underestimation of the
work required and subsequent lack of resources and funding
necessary for successful management of change. A lack of
allocation of resources included funding (due to budgetary
restraints), staffing, and most notably, allotted time for
planning, integration, and execution of change management
activities.
If these top trends have sparked your interest in the 2012
Best Practices in Change Management study, dive deeper or
purchase your own copy by following the links below:
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Prosci Change Management Certification
Program highlights:
- Apply the methodology as you learn it on a
real project
- Learn from experienced executive instructors
- Become part of a change management community
- Earn 2.4 CEUs, 24 PDUs and 23.5 HRCI
recertification credits
- Walk away with products and course materials
worth over $1000
Download the certification program brochure
Upcoming sessions with availability:
- April 24 - 26, 2012: Washington DC area
- May 15 - 17, 2012: Orlando, FL area
- May 22 - 24, 2012: San Diego, CA area
- May 22 - 24, 2012: Washington DC area
- June 5 - 7, 2012: Orlando, FL area
- June 19 - 21, 2012: Houston TX area
- June 26 - 28, 2012: Washington DC area
Visit the certification training page
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“The best
training class I have had in years. Goes way beyond
the strategy and framework and focuses on real world
problems and the tools to solve them.”
- Jennifer J., April 2009 participant
“This was
the most effective and engaging course I've ever
taken. I feel that I can truly use this knowledge in
my personal and professional life immediately.”
- Lisa S., February 2009 participant
“Awesome -
truly one of the most beneficial programs I have
ever attended - immediate application on the job!”
- Robin S., March 2009 participant
“This
program absolutely over-delivered my expectations. I
now feel more prepared and better equipped to do my
job.”
- Paul S., January 2009 participant |
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Offerings for applying Prosci's change management methodologies:
Licensing:
- Prosci's site licenses are a great solution for building change
management capabilities and competencies throughout your
organization. With a site license, you can customize and integrate
Prosci’s world-leading research and methodologies to fit your
organization and begin building the individual competencies
necessary for true change capability. Contact a Prosci Account
Manager at +1-970-203-9332 or changemanagement@prosci.com to discuss
your change management needs and how Prosci's research-based,
holistic, easy-to-use solutions can work for you.
Training:
-
Change
management certification ($2100) - attend Prosci's 3-day
certification program where you bring your own current change
project to the session and learn to use Prosci’s tools through
practical application – taught by former fortune 500 executives at
locations across the US - includes over $1000 in products, including
the Best Practices in Change Management benchmarking report, the
Change Management Toolkit and the Change Management Pilot Pro 2012
-
Train-the-trainer ($3500) - learn
how to teach Prosci change management training programs in your
organization
- Onsite training
- bring Prosci to your location for 3-day certification programs,
4-6 hour executive briefings, 1-day manager programs or 1-day
employee programs - call +1-970-203-9332 for more information
Methodology tools:
-
Change Management Toolkit ($389) - hardcopy 3-ring binder presenting
the Prosci Change Management Methodology, includes templates, checklists
and assessments for managing the people side of change (includes USB)
- Change
Management Pilot Pro 2012 ($489) - online tool including the
Prosci Change
Management Methodology, eLearning modules and downloadable templates,
assessments, presentations and checklists
-
Change
Management Guide for Managers and Supervisors ($209) - tools to
help supervisors engage and coach their direct reports through
change
-
PCT Analyzer ($149/$349) -
web-based tool for collecting PCT Assessment data, analyzing
results, identifying risks and developing action steps
References and books:
-
Best Practices in Change Management benchmarking report
($289 / quantity discounts available) - journal-style report
with lessons learned and best practices from 650 participants, presented in an easy-to-use format - reads as
a checklist of what to do and what not to do
-
Change Management: the people side of change ($18.95 /
quantity discounts available) - a primer for anyone
involved in organizational change that addresses why manage change,
individual change management and organizational change management
-
ADKAR: a model for
change ($18.95 / quantity discounts available) - the definitive work
on the Prosci ADKAR® Model
-
Employee's Survival Guide to Change ($14.95 / quantity discounts
available) - a handbook to help
employees survive and thrive during change, answers frequently asked
questions and empowers employees to take charge of change
*** Prosci also offers
leadership packages - groupings of products at discounts that
offer you some of the most helpful and common combinations of Prosci
change management resources
Email this page to a friend
Email a Prosci analyst or
call 970-203-9332 with questions about the methodology, its application, or finding the
right resources to support your change management activities.
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