Concepts and principles in
change management
This section will introduce the theories and perspectives of change. Understanding
these concepts will be central to the ultimate application of change management practices
to your change. If you have already read the book, Change
Management: the people side of change, this section will be a review of the concepts
covered in that text.
Start the tutorial or jump to a specific concept:
Senders and receivers
Resistance and comfort
Authority for change
Value systems
Incremental versus radical change
The right answer is not enough
Change is a process
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