Interactive Table of Contents
Below is the Table of Contents for Prosci’s 2007 Best Practices in Change Management benchmarking report. Click any of the headings to find out more about that section. Click the icon in the lower right to return to this main menu.
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Tables and figures
Participant list
Executive overview
Methodology
Change management activities
Team resources and structure
Sponsor role
Sponsor activities
Managers and supervisors
Communications
Resistance to change
Reinforcement and feedback
Change saturation
Consultants
Building support for change management
Change management deployment
Project management
About the projects
About the participants