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2007 Best Practices in Change Management
 
Benchmarking report
426 organizations share best practices in change management

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The only report of its kind, Prosci's 2007 Best Practices in Change Management benchmarking report will help you optimize your change management approach to achieve business results on change projects with real-world research. With data from more than 400 project leaders and change management practitioners representing organizations from 59 countries over 400 organizations, you will learn:

Findings:
  • Key success factors
  • What works
  • What doesn't
  • What mistakes to avoid

Topics include:
  • Communication
  • Sponsorship
  • Resistance
  • Reinforcement
  • Team activities
  • Managers and supervisors
  • Change saturation
  • Resource allocation
  • Building support for change management
  • Deploying change management

And, for the first time ever, analysis and data on the correlation between change management effectiveness and meeting project objectives.

 

 

Over the last 10 years, Prosci has conducted 5 longitudinal benchmarking studies on managing the people side of change. The 2007 report is the most comprehensive to date, with findings related to communication, sponsorship and methodology as well as new sections on change saturation, reinforcement and change management deployment.

Report statistics

Participants: 426
Countries: 59
Pages: 70
Sections: 18
Figures: 48
Tables: 8
Price: $249

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Previous studies:

2007 - 426 participants
2005 - 411 participants
2003 - 288 participants
2000 - 152 participants
1998 - 102 participants

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Participants reveal the factors that contributed to their project success, past critical mistakes and what they would do differently on their next change projects. This is Prosci's most comprehensive study to date, with 426 participants from 59 countries.

 

Key findings from this report:
  • Success factors
    Uncover the 5 greatest contributors to the success of a change management program and the 4 biggest obstacles.

  • Correlation data
    See the correlation between change management effectiveness and meeting project objectives.

  • Role of top management
    Learn the key activities for executive sponsors, as well as the most common mistakes they make when leading change.

  • Communications
    Discover the most effective methods of communication during the project, including a list of over 70 communication channels.

  • Resistance to change
    Learn the primary reasons for resistance to change and the most effective tactics to manage resistance.

  • Methodology
    Read about the "must do" activities for each phase of the project.

 

New sections in this year’s report

New sections have been added to the 2007 study to expand the scope and depth of this work, including:

  • Change saturation - Many organizations are facing more change than they can handle. Find out the symptoms and suggestions for dealing with change saturation.

  • Trends in change management - See what participants identified as the biggest changes in the discipline of change management over the last several years.

  • Resource allocation on projects - Learn what percentage of project FTE were dedicated to change management and the average change management FTE by project size. 

  • Managers’ roles, mistakes and required skills - Identify the 5 biggest roles for managers, 3 biggest mistakes and 9 key skills and tools for managers and supervisors.

  • Individual and group recognition methods - Uncover the top approaches to reinforce change at both a group and individual level. 

  • Engaging project teams, managers and senior leaders in change management - Find out the most effective approaches for getting others engaged in their role in creating successful change. 

  • The most compelling cases for applying change management - See what approaches were used to create the case for change management.


Take a tour of the 2007 best practices report with the new interactive table of contents


View a list of 2007
study participants


View the table of contents


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